Restaurant Team Member (Popeye)

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<strong>Key Responsibilities</strong>:</h3><h3>
<strong>1. Customer Service</strong>:</h3><ul>
<li>Greet and welcome customers in a friendly and professional manner.</li>
<li>Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met.</li>
<li>Assist customers in selecting menu items, offering suggestions, and answering questions about the menu.</li>
<li>Ensure customers receive their orders promptly and with the highest quality of service.</li>
<li>Handle customer complaints or concerns professionally and escalate issues to management if needed.</li>
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<strong>2. Food Preparation</strong>:</h3><ul>
<li>Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items.</li>
<li>Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently.</li>
<li>Maintain proper food storage and organization in accordance with food safety regulations.</li>
<li>Ensure all food items are fresh, properly portioned, and meet café quality standards.</li>
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<strong>3. Cleanliness and Sanitation</strong>:</h3><ul>
<li>Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift.</li>
<li>Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment.</li>
<li>Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures.</li>
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<strong>4. Cash Handling and Register</strong>:</h3><ul>
<li>Operate the cash register and process customer payments accurately.</li>
<li>Provide change, issue receipts, and assist with any other payment-related tasks.</li>
<li>Maintain a balanced cash drawer by following cash handling procedures.</li>
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<strong>5. Inventory and Stocking</strong>:</h3><ul>
<li>Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available.</li>
<li>Notify management when stock is running low or when supplies need to be reordered.</li>
<li>Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products.</li>
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<strong>6. Teamwork and Collaboration</strong>:</h3><ul>
<li>Work cooperatively with other team members to ensure a smooth workflow during shifts.</li>
<li>Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies.</li>
<li>Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.</li>
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<strong>7. Adherence to Policies</strong>:</h3><ul>
<li>Follow all company policies and procedures, including safety protocols, food handling, and customer service standards.</li>
<li>Maintain a professional demeanor at all times and contribute to a positive work environment.</li>
<li>Participate in training sessions and contribute to ongoing learning about café operations.</li>
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<strong>Qualifications</strong>:</h3><ul>
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<strong>Experience</strong>: Previous experience in customer service, food service, or a similar role is a plus but not required.</li>
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<strong>Skills</strong>:</li>
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<li>Strong customer service skills, with a positive, friendly, and approachable attitude.</li>
<li>Ability to work efficiently in a fast-paced environment.</li>
<li>Basic math skills for handling cash and processing payments.</li>
<li>Good communication skills and the ability to work well as part of a team.</li>
<li>Attention to detail and ability to follow instructions.</li>
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