Executive Retail Sales - Home

<h3>Key Responsibilities</h3><ul>
<li>Attend walk-in and repeat customers, understand their requirements, and recommend suitable home furniture products and solutions.</li>
<li>Prepare and process quotations, negotiate pricing within approved discount limits, and convert inquiries into confirmed orders.</li>
<li>Follow up on customer inquiries, quotations, and pending decisions to maximize sales opportunities.</li>
<li>Maintain accurate customer information, sales activities, and follow-up records in HubSpot/CRM.</li>
<li>Coordinate with internal departments, including SCM, Warehouse, Production, and After-Sales, to ensure timely order processing, delivery, installation, and complaint resolution.</li>
<li>Follow up with customers regarding advance and outstanding balance payments.</li>
<li>Monitor showroom stock availability and ensure product displays, pricing tags, and merchandising standards are maintained.</li>
<li>Undertake business development activities, including client outreach and visits, to generate new sales opportunities.</li>
<li>Maintain compliance with company policies, SOPs, showroom standards, and attendance requirements.</li>
<li>Participate in assigned product and sales training programs to enhance product knowledge and customer-handling skills.</li>
</ul><h2>Requirements</h2><h3>Requirements</h3><ul>
<li>Bachelor's degree in Business Administration, Marketing, or a relevant discipline.</li>
<li>1–3 years of experience in retail sales, preferably in furniture or home furnishings.</li>
<li>Working knowledge of SAP, HubSpot/CRM, and inventory management systems.</li>
<li>Good understanding of sales processes, quotations, order booking, and customer follow-ups.</li>
<li>Strong communication, negotiation, and customer-handling skills.</li>
<li>Ability to understand customer requirements and recommend appropriate products.</li>
<li>Good coordination, follow-up, and administrative skills.</li>
<li>Customer-oriented, proactive, and target-driven approach.</li>
</ul>