Group Head - Client Servicing - Social Tag

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: ₹𝟮𝟬 𝗟𝗣𝗔

Experience: 5+ yrs

Location: Mumbai

As a Group Head - Client Servicing - Social Tag, you will lead a high-performing team responsible for managing strategic client relationships across influencer marketing and media planning initiatives. You will design and execute comprehensive social advertising solutions, ensuring seamless integration of influencer campaigns with paid media strategies. Your role involves monitoring campaign performance, optimizing budgets, and delivering actionable insights to clients, while also scaling operations to support business growth. You will collaborate closely with cross‑functional teams, including creative, analytics, and sales, to deliver innovative, data‑driven solutions that exceed client expectations and drive measurable ROI.

Requirements

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

• Lead and mentor the client servicing team, fostering a collaborative, client‑centric culture.

• Develop and implement integrated influencer marketing and media planning strategies for key accounts.

• Build and maintain strong relationships with top-tier influencers, agencies, and media partners.

• Oversee campaign budgeting, forecasting, and financial performance to meet profitability goals.

• Analyze campaign data to provide insights and optimize performance across all channels.

• Present strategy, performance reports, and insights to clients and internal stakeholders.

• Identify new business opportunities and upsell opportunities within existing client accounts.

• Ensure compliance with brand guidelines, regulatory requirements, and industry best practices.

• Drive continuous improvement initiatives to enhance operational efficiency and client satisfaction.

• Represent the organization in industry forums, conferences, and networking events.

𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗬𝗼𝘂 𝗮 𝗚𝗿𝗲𝗮𝘁 𝗙𝗶𝘁

• 5+ years of progressive experience in client servicing, media planning, and influencer marketing.

• Proven track record of successfully managing large, multi‑channel social campaigns.

• Strong analytical skills with the ability to translate data into actionable strategy.

• Excellent communication and presentation skills, capable of engaging executive‑level stakeholders.

• Deep understanding of current influencer trends, platforms, and measurement tools.

• Demonstrated ability to lead and develop high‑performing teams.

• Strategic thinker with strong business acumen and a results‑driven mindset.

• Experience working with C‑suite clients across diverse industries.

• Ability to thrive in a fast‑paced, deadline‑driven environment.

• Passion for innovation and staying ahead of emerging social media trends.