Front Desk Receptionist (Υπ. Υποδοχής) | Cayo, Crete | Season 2027

Mar-Bella Collectionis a hospitality group of five award-winning five-star luxury hotels, set in exceptional locations across Greece. The Collection includesMarBella,Nido– an adults-only member of Small Luxury Hotels of the World – andAvali, all located inCorfu, as well asElix, set against a landscape of outstanding natural beauty inKaravostasi, Thesprotia. The newest addition,Cayo Exclusive Resort & Spa, brings the Collection toElounda, Crete, set against the unique beauty of the Cretan coastline.

Ready to find your place with us?

For Season2027, we are looking for a passionateFront Desk Receptionistto join theCayoteam inElounda, Crete.

The Role

As a Front Desk Receptionist, you will welcome guests, manage arrivals and departures, and provide accurate, attentive service throughout their stay.

A Day in the Job

Accurate information and a warm welcome make every stay smoother.

Here's what a typical day at Cayo could look like:

• You check arrivals, room assignments and room readiness with Housekeeping, then welcome and register guests for check-in or check-out.

• You answer calls and messages and explain room options, rates, amenities and services.

• You respond to requests and complaints, escalating complex matters when necessary.

• You recommend additional services when they suit a guest’s needs.

• You keep booking, payment, mail and delivery records up to date.

• You maintain a presentable, stocked reception desk and follow access and security procedures.

Requirements

Is This You?

Essential qualifications:

• Experience as a Hotel Front Desk Agent, Receptionist or in a similar role.

• Experience with a hotel PMS such as Fidelio or Opera and familiarity with Microsoft Office.

• Excellent spoken and written Greek and English.

• An outgoing manner, excellent communication and customer service, and the ability to prioritise and solve problems under pressure.

Additional qualifications – a plus:

• Knowledge of German, French or Russian.

• A degree in Hotel Management.

Benefits

What We Offer You

• Competitive remuneration package.

• Shared accommodation in furnished housing.

• Daily meals within the hotel premises.

• Work uniform and cleaning service.

• Ongoing training and professional development opportunities.

• Career development and internal progression opportunities withinMar-Bella Collection.

• The opportunity to build experience within an award-winning luxury hospitality group.

• A professional, supportive and team-oriented working environment.

AtMar-Bella Collection, we believe that exceptional hospitality starts with people who feel valued, supported and empowered to grow.

BELONG. Be Yourself, Grow Together.

Ready to grow with us? Join the Cayo team in Elounda, Crete, for Season 2027 and become part of the Mar-Bella Collection family.