Case Manager

PSI

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Work arrangement
On-site
Job type
Full-time
Location
New York, NY, US
Compensation
Not disclosed
Apply by
May 14, 2027

About this role

Our Brooklyn, NY area law firm is rapidly growing, Our growth runs on a culture of excellence, compassion, and results: Our team is committed to exceptional client experience and to supporting one another in a fast-paced, collaborative environment. We invest in our people, encourage professional growth, and provide meaningful opportunities to build rewarding careers while making a real impact in our clients' lives.

The Role

As a Case Manager, you will oversee the day-to-day management of personal injury cases from intake through resolution while serving as the primary point of contact for clients.

Responsibilities

  • Manage and coordinate all aspects of personal injury files
  • Maintain proactive communication with clients regarding treatment, case status, and next steps
  • Gather and organize supporting documentation
  • Communicate with insurance companies, medical providers, and other involved parties
  • Assist attorneys with case development and preparation
  • Ensure files progress efficiently and timely
  • Deliver exceptional client service with professionalism and empathy
  • Maintain accurate case documentation within CRM system

Requirements

Qualifications

  • 2+ years Personal Injury Case Management experiencerequired
  • Strong understanding of personal injury processes, terminology, and medical treatment
  • Exceptional organizational and multitasking abilities
  • Detail-oriented with follow through
  • Ability to work efficiently in a high-volume, fast-paced environment
  • Positive attitude and team-player mentality
  • Bilingual abilities highly valued but not required

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
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