Spa Manager, NUMO Ierapetra, Curio Collection by Hilton

About Us

At Numo Hotels & Resorts, we exist to redefine the essence of hospitality through aNew Modernapproach - that’s what our name, NUMO, stands for. It’s a philosophy that combines sophisticated simplicity and a strong sense of place with fresh ideas, where every detail is created with today’s traveler in mind. We design destinations that feel both grounded in culture and forward-thinking, offering experiences that stay with you.

Our portfolio includes Numo Ierapetra (Curio Collection by Hilton), Numo Mykonos and Conrad Corfu (opening in 2027), the newest addition to our expanding family.

NUMO Ierapetra

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.

Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.

Key Responsibilities

• Oversee daily spa operations, ensuring excellence in service, cleanliness, and safety in line with company standards.
• Develop and implement treatment menus, wellness programs, and promotional initiatives to enhance guest experience and revenue.
• Recruit, train, and lead spa staff to maintain exceptional service quality and professionalism.
• Manage inventory, purchasing, and cost control to ensure efficient operations.
• Promote and drive sales of spa products through effective merchandising and staff engagement.
• Collaborate with management to execute marketing strategies that increase visibility and guest engagement.
• Address guest concerns promptly and professionally to ensure satisfaction.
• Continuously assess operations to identify and implement service improvements.

Requirements

• Degree or certification in Spa Management, Cosmetology, or related field.
• Minimum of 3 years experience in a similar role within a high-end spa or resort environment.
• Strong knowledge of spa services and treatments, including massage therapy, skincare, and wellness practices.
• Exceptional leadership and interpersonal skills with a focus on customer service.
• Strong organizational and time management skills.
• Ability to manage a team effectively and foster a positive work environment.
• Fluent in English; knowledge of additional languages is a plus.
• Proficient in relevant software and spa management systems.
• Ability to work flexible hours, including evenings and weekends as necessary.

Benefits

• A salary that makes Mondays better– Competitive pay for your awesomeness.
• Training that’s anything but boring– On-the-job learning and workshops to keep you sharp.
• Grow while you glow– Opportunities for professional development at every step.
• Live the destination, not just the job– discover new places with accommodation provided.
• Daily treats– Enjoy delicious meals in our staff restaurant.
• Access special hotel rates worldwide– exclusively for our team members.
• Winter Work Abroad– explore exciting hotel career opportunities.

But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:

• Teamwork– Together, we are always stronger!
• Integrity– Do the right thing, even when no one is watching!
• Respect– We value every voice and believe that every idea matters!
• Kindness– A smile can change someone’s day!
• Creativity– We approach challenges with imagination and an innovative spirit!

Turn your passion into a career!

We are an equal opportunities employer – All applications will be considered as confidential.

Only suitable candidates will be contacted.

#NumoHotels#ShapeTomorrow#Hiringnow