Airport ID Officer

<h2>International Airport of Heraklion, Crete S.A. is currently looking for a:</h2><h2>Airport ID Officer (AIDO)</h2><h2>Responsibilities</h2><ul>
<li>Receive, review, and process applications for Airport ID Cards &amp; Vehicle permits in accordance with approved procedures and applicable regulatory requirements</li>
<li>Verify the completeness, accuracy, and validity of submitted documentation, including identity verification, employment or contractual status, operational justification, and required authorizations</li>
<li>Verify that applicable background-check, security-training, and other eligibility requirements have been satisfactorily fulfilled before issuing or activating Airport ID Cards</li>
<li>Support the issuance, renewal, replacement, modification, suspension, and cancellation of Airport ID Cards</li>
<li>Ensure the accurate registration and updating of cardholder information within the Airport ID Management System</li>
<li>Provide clear guidance to authorized company representatives regarding application procedures, documentation requirements, and Airport ID obligations</li>
<li>Support the implementation of access authorization procedures for airport restricted areas, Security Restricted Areas (SRA), and Critical Parts of Security Restricted Areas, as applicable</li>
<li>Verify that access privileges correspond to the cardholder's approved operational responsibilities and demonstrated need for access</li>
<li>Identify and report discrepancies, irregularities, unauthorized requests, or potential non-compliance relating to Airport ID applications and access privileges</li>
<li>Maintain complete, accurate, and up-to-date electronic and paper-based records relating to Airport ID applications, authorizations, and cardholder information</li>
<li>Ensure appropriate handling, secure storage, controlled access, and retention of personal data and security-sensitive information</li>
<li>Coordinate with authorized representatives of airport departments, airlines, ground handling companies, contractors, service providers, and other airport stakeholders regarding Airport ID applications and requirements</li>
<li>Support internal security audits, inspections, compliance assessments, and corrective action follow-up activities relating to Airport ID management</li>
</ul><h2>Requirements</h2><ul>
<li>Secondary education diploma required; a university degree or vocational qualification in Business Administration, Security Management, Information Systems, or a related field is considered an advantage</li>
<li>ECDL certification or equivalent demonstrated digital proficiency</li>
<li>0-2 years of experience in administration, identification card management, access control, security operations, or another regulated operational environment</li>
<li>Familiarity with airport access authorization procedures, aviation security regulations, and related digital management systems is desirable</li>
<li>Experience working with identification management software, or related digital platforms is an advantage</li>
<li>Fluency in Greek and English, both written and spoken; additional languages are an advantage</li>
</ul><h2>Competencies</h2><ul>
<li>Strong organizational and administrative skills, attention to detail, and effective prioritization</li>
<li>High level of accuracy and reliability in processing applications, verifying documentation, and maintaining records</li>
<li>Good understanding of identification, authorization, confidentiality, and access control principles</li>
<li>Effective written and verbal communication skills, with the ability to interact professionally with internal and external airport stakeholders</li>
</ul>