Salesforce Developer

About the Role

We are looking for a technically capable and detail-orientedSalesforce Developerto support Salesforce systems, process improvements, and business operations across our global organization.

The role will work closely with senior Salesforce developers and the Systems & Process Improvement Manager to maintain and improve Salesforce configurations, workflows, automations, data quality, documentation, and system processes. Over time, the role may expand to platforms such asServiceNow and NetSuite.

Key Responsibilities

• Support Salesforce configuration, maintenance, workflows, and automation usingFlow Builder, Process Builder, and declarative tools.
• Analyze existing processes and configurations to identify opportunities forsimplification, standardization, and automation.
• Perform data gathering, root cause analysis, and performance analysis to support process improvements.
• Maintain accurateprocess documentation, configuration records, change logs, and process maps.
• Support testing, documentation, and controlled deployment of Salesforce changes.
• Monitor platform and process performance and prepare reports on improvement initiatives.
• Support data quality and data hygiene activities within Salesforce.
• Collaborate with global stakeholders across different time zones.
• Provide knowledge transfer and support users on Salesforce changes and process improvements.
• Gradually contribute to improvement initiatives across platforms such asServiceNow and NetSuite.

Required Skills & Qualifications

• 3–5 years of experiencewith Salesforce or another technical CRM platform.
• Hands-on experience withSalesforce Flows, automation, and platform configuration.
• Good understanding of Salesforce data, objects, reports, and workflows.
• Experience with process documentation, change management, and system governance.
• Strong analytical and problem-solving skills, including data analysis and root cause analysis.
• Strong written and verbal communication skills in English.
• Ability to work independently and collaborate with global teams.

Nice to Have

• Experience withPython, JavaScript, or Apex.
• Exposure toServiceNow, NetSuite, ITSM, asset management, or procurement workflows.
• Understanding ofREST API integrations.
• Salesforce or other CRM certifications.
• Experience working with international/APAC teams.