Credit Controller

Join the BlueRock Team as a Credit Controller!

A smart human once said, “Do things you 💙 with people you care about and good things happen”, and at BlueRock, we are a growing team who love what we do. We’re B-Corp certified and a Great Place to Work - we take the responsibility of having fun seriously.

About Operations team

BlueRock Operations supports our advisory divisions to make our BlueRock employees’ lives easier! Our Operations team comprises finance, people & culture, marketing and IT professionals. We are pioneers of innovation and are always on the lookout for ways to improve processes so our teams can get back to the important stuff, supporting our clients.

What you’ll be doing

• Lead, coach and set KPIs for the credit team (DSO, collection rate, aged debt, overdue %)
• Own debtor reporting: build and deliver aged debt, WIP/lockup, risk and trend reports for the executive leadership team
• Set credit policy, escalation paths and recovery strategy, including payment plans, legal action and write-offs
• System enhancement and improvement focus, including improving and iterating ways of working and credit control frameworks
• Evaluate credit applications with a keen eye to assess the creditworthiness of our entrepreneur customers!
  Establish meaningful connections with our clients through regular phone contact.
• Leverage technology to optimise debt collection processes.
• Contribute to building a robust financial process that streamlines our business operations.
• Assisting in establishing payment plans to enhance client compliance and satisfaction.