Product Support Manager
- Work arrangement
- On-site
- Occupation
- Product & Project Management
- Location
- Pune, Maharashtra, India
- Compensation
- INR 1,500,000.00 – INR 2,500,000.00 per year
- Apply by
- April 10, 2027
About this role
𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀
𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟱𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟮𝟱𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟭𝟱-𝟮𝟱 𝗟𝗣𝗔)
Experience: 8+ yrs
Location: Pune, Maharashtra, Mumbai, Maharashtra, Hyderabad, Telangana
Job Type: Full-time
We are looking for an experiencedSupport Operations Managerto build, lead, and scale an India-based technical and product support team. This role requires a strong combination of people leadership, support operations, process development, service delivery, and transition management.
The ideal candidate will have experience establishing offshore support functions, developing high-performing teams, and ensuring consistent service delivery against defined Service Level Agreements (SLAs). Experience inHealthcare Revenue Cycle Management (RCM)or healthcare technology support will be a strong advantage.