Customer Success (CSM)
- Work arrangement
- On-site
- Occupation
- Customer Service & Support
- Location
- Bengaluru, Karnataka, India
- Compensation
- INR 500,000.00 – INR 800,000.00 per year
- Apply by
- April 10, 2027
About this role
This role is for one of Weekday’s clients
Salary range: Rs 500000 - Rs 800000 (ie INR 5 - 8 LPA)
Min Experience: 1+ years
Location: Bengaluru, Karnataka, India
JobType: full-time
We are looking for a Customer Success Manager who thinks about revenue first. You will own customer outcomes, ensuring clients not only stay but grow. This is not a a support role; it is a growth role. You will drive adoption, expansion, and retention across our portfolio of D2C and e-commerce brands. Key metrics include Net Revenue Retention (>100%), Revenue Realization, Account Retention, and Product Adoption.