Admissions Assessment Officer

Role: Admissions Assessment Officer

Location: Bangalore, India

Job type: Fixed Term Contract (1 Year) – hybrid

This position offers a hybrid work model, allowing flexibility between working from home and our office.Typically, employees are expected to work 2 days in the office per week.

Why QS?

At QS, we believe that work should empower you.That’swhy we foster a flexible working environment that encourages every employee to own their career whilstflourishingpersonally and professionally. Our company values underpin everything we do – we collaborate, respect,and support each other.

It’sour mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together,makingprogress across the sector.

At QS,you’llbe responsible forimplementing realchangesin the international higher education landscape.You’lltake on meaningful challenges that see a positive impact across the business and the wider sector.

We’reconfidentyou’llfeel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023),recognizingthe respect, trust and appreciation that drive our culture every day.And as a gold-accredited Investors in Peopleorganization– putting us among the top 28% of workplaces globally –it’sofficial: QS is a place where everyone can thrive.

As an Admissions Assessment Officer, this is what you’ll be doing:

The role As an Admissions Assessment Officer,you’llplay a vital role at the heart of our student admissions journey — helping talented individuals from around the world take the next step toward their academic goals.

Your work will focus on four key areas:

1. Evaluating potential: Reviewing and processing applications on behalf of our UK and ANZ University partners, ensuring every applicant is assessed fairly andin accordance withclient admission requirements and institutional policies.
2. Maintaining quality and compliance: Apply admissions policies, procedures, and quality standards consistently throughout the assessment process, ensuring decisions areaccurate, compliant, and supported byappropriate evidenceand documentation.
3. Driving operational excellence: Processing applications witha high levelof attention to detail, proactivelyidentifyingdiscrepancies, escalating risks whereappropriate, and contributing to a culture of continuous quality improvement.
4. Supporting student success: Ensuring applications are complete, following up with applicants, and proactively guiding them through the process — turning interest into enrolment and ambition into opportunity.

Role responsibilities

• Assessing applications with accuracy and consistency: Review and process student applications in line with client admissions policies and guidelines, ensuring assessment decisions areaccurate, consistent, and evidence based.
  
• Maintainquality and compliance standards: Consistently apply quality assurance principles, internal processes, and regulatory requirements throughout the admissions process, ensuring compliance with client expectations and organizational standards.
  
• Verifying credentials:Validateacademic qualifications, transcripts, English languageproficiencyresults, financial documentation, and other supporting evidence,identifyinginconsistencies or potential risks and escalating where necessary.
  
• Supporting students and agents: Respond promptly and effectively to enquiries, guiding applicants through the process and providing a positive experience.
  
• Maintainingdata integrity: Accurately record assessment outcomes and applicant information across multiple systems, ensuring dataremainscomplete, reliable, and audit readyalways.
  
• Contribute to quality improvement: Activelyparticipatein quality assurance activities, implement feedback from QA reviews and quality improvement sessions,identifyrecurring issues, and continuously improve assessment accuracy and consistency.
  
• Professional collaboration: Communicate with clients in a constructive, professional manner andcomply withall relevant policies, procedures, and legislation.
  
• Delivering efficiency: Ensuretimelyprocessing of applications, meeting agreed KPIs, while recording daily tasks and volumes accurately.
  
• Flexibility and adaptability: Work across multiple clients, systems and processes whilemaintainingconsistent service delivery, assessment of quality, and compliance standards.
  
• Any other duties that fall within the purpose and scope of the role.
  

This role is perfect for someone who enjoys balancing attention to detail with meaningful impact, delivering a high-quality admissions service that supports both institutional integrity and student success throughaccurate, compliant, and efficient application assessment.

Key skills and experience we’re looking for someone who:

• Demonstratesexceptional attention to detail and consistently producesaccurate,high-qualitywork.
  
• Has experience in international university admissions (highly preferred).
  
• Possessesa strong understanding of international qualifications for entry into UK or Australian universities.
  
• Has the ability to present documents clearly and professionally, ensuring information isaccurateand complete.
  
• Understands the importance of quality assurance, compliance, and data accuracy in an admissions environment.
  
• Highly organized and able to prioritise competing tasks while meeting service level agreements and deadlines.
  
• Can work both independently and collaboratively within a team environment.
  
• Brings strong analytical, critical thinking, and problem-solving skills to their work.
  
• Communicates effectively in written and spoken English, ensuring clarity with students, agents, and colleagues.
  
• Is committed to achieving team goals and contributing to overall success.
  
• Has a good command of basic computer skills (Word, Excel, Outlook) and experience with student management systems such as E-Vision,StudyLink, or other commonly used university platforms.
  
  

Please note, if youdon'tmeet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics,insights,and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’rebehind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings®reacheshundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators andchangemakersbased in 40+ countries and 11
international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, businessacquisitionand bold initiative,we’restrengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and soit’simportant that you havea great experiencewith us. Our dedicated Talent Team will work hard to ensure you are fully informed at allstages,and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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