Analista de Suporte Pleno (Developer L3)

<h3>Accountabilities:</h3><li>Develop, enhance, and maintain software applications, ensuring performance, scalability, reliability, and maintainability.</li><li>Design, develop, and maintain RESTful APIs and microservices to support application integration and business requirements.</li><li>Perform unit and integration testing to ensure software quality and prevent regressions.</li><li>Work with Oracle databases and PL/SQL to develop, optimize, and maintain database solutions.</li><li>Investigate, troubleshoot, and debug complex application issues, providing effective solutions in a technical support environment.</li><li>Write clean, efficient, and maintainable code in accordance with established development standards and best practices.</li><li>Participate in code reviews, provide constructive feedback, and contribute to continuous improvements in software quality.</li><li>Collaborate with product owners, software architects, developers, and other stakeholders to understand requirements and translate them into technical specifications.</li><li>Support application integrations and contribute to resolving technical challenges across interconnected systems.</li><li>Create and maintain technical documentation for development projects, applications, and support processes.</li><li>Work within agile development practices to deliver reliable solutions on schedule.</li><li>Stay up to date with emerging technologies, development frameworks, and AI-assisted software engineering tools.</li><h2>Requirements:</h2><li>Professional experience developing applications with Java, including object-oriented programming principles and design patterns.</li><li>Experience with the Spring Framework or similar Java development frameworks, including Java Spring applications with React or Angular on the front end.</li><li>Proficiency in PL/SQL and experience working with Oracle databases.</li><li>Experience designing, developing, and integrating RESTful APIs and microservices architectures.</li><li>Familiarity with messaging technologies such as RabbitMQ.</li><li>Knowledge of containerization and orchestration technologies, including Docker and Kubernetes.</li><li>Familiarity with Google Cloud and Jira.</li><li>Ability to work effectively in an agile environment, manage priorities, and deliver high-quality solutions within established deadlines.</li><li>Strong analytical and problem-solving skills, with the ability to investigate complex technical issues and identify practical solutions.</li><li>Good communication and collaboration skills to work effectively with multidisciplinary teams and technical stakeholders.</li><li>Previous experience in L2 or L3 customer support, application integration, or direct customer-facing technical consulting is considered an advantage.</li><li>Experience using AI-assisted development tools, such as Claude Code, is a plus.</li><h2>Benefits:</h2><li>Comprehensive health and dental insurance.</li><li>Food and meal allowances.</li><li>Childcare assistance.</li><li>Extended parental leave.</li><li>Access to fitness facilities and health and wellness professionals through Wellhub (formerly Gympass) and TotalPass partnerships.</li><li>Profit-sharing program (PLR).</li><li>Life insurance.</li><li>Continuous learning opportunities through an internal learning platform.</li><li>Employee discount programs.</li><li>Free online resources dedicated to physical health, mental health, and overall well-being.</li><li>Pregnancy, parenting, and responsible parenthood courses.</li><li>Partnerships with online learning platforms and language-learning programs.</li><li>Additional employee benefits and development opportunities.</li><li>Remote work arrangements. Please note that employees residing in the Campinas Metropolitan Region are required to attend the company's offices in accordance with the applicable attendance policy.</li>