B2B Sales Assistant Manager

<h3>Accountabilities:</h3><li>
<strong>Develop and execute sales strategies:</strong>Design and implement comprehensive sales plans aligned with business objectives, revenue targets, productivity expectations, and long-term growth opportunities.</li><li>
<strong>Lead and develop sales teams:</strong>Manage, mentor, and motivate sales professionals and team leaders, fostering accountability, collaboration, and a high-performance culture.</li><li>
<strong>Drive business growth:</strong>Improve sales performance, customer engagement, and client satisfaction across inbound sales operations while identifying opportunities to expand existing accounts and acquire new customers.</li><li>
<strong>Monitor sales performance:</strong>Track sales activities, productivity metrics, and target attainment using reporting tools and performance dashboards to identify trends, gaps, and opportunities for improvement.</li><li>
<strong>Analyze market opportunities:</strong>Evaluate market trends, competitor activities, customer needs, and product developments to inform strategic decisions and strengthen commercial performance.</li><li>
<strong>Coach and train team members:</strong>Support onboarding, ongoing training, professional development, and performance feedback to build sales capabilities and improve results.</li><li>
<strong>Strengthen client relationships:</strong>Develop trusted relationships with key clients and stakeholders, understand their business priorities, and recommend solutions that support their objectives.</li><li>
<strong>Manage business planning:</strong>Prepare and execute weekly and quarterly business plans, including performance recovery plans when necessary, to maintain progress toward commercial goals.</li><li>
<strong>Prepare business reviews:</strong>Develop and present weekly, monthly, and quarterly performance reviews to internal leadership and client stakeholders, communicating results, insights, and recommended actions.</li><li>
<strong>Coordinate strategic initiatives:</strong>Work with internal teams and external partners to implement sales initiatives, improve account performance, and support the successful rollout of new strategies and campaigns.</li><li>
<strong>Support product and platform expertise:</strong>Participate in train-the-trainer sessions and ensure sales teams understand relevant technology offerings, product synergies, and effective sales approaches.</li><li>
<strong>Maintain compliance and quality:</strong>Ensure adherence to sales policies, quality assurance standards, operational procedures, and applicable compliance requirements.</li><li>
<strong>Optimize sales processes:</strong>Identify process inefficiencies, improve execution, and leverage digital technologies and AI tools to enhance team productivity and decision-making.</li><h2>Requirements:</h2><li>
<strong>Education:</strong>A bachelor's degree in business, management, or a related discipline is preferred. An MBA or equivalent practical experience is an advantage.</li><li>
<strong>Sales experience:</strong>Three to four years of experience in sales, preferably within technology, internet services, or a related commercial environment, with demonstrated success in business growth and market development.</li><li>
<strong>People management:</strong>At least two years of experience leading a sales team, including coaching, mentoring, performance management, and talent development.</li><li>
<strong>Technology knowledge:</strong>Strong familiarity with Google Cloud or related technology solutions, including an understanding of product offerings, their complementary value, and how to translate marketing strategies into effective sales campaigns.</li><li>
<strong>Business development:</strong>Proven ability to develop client relationships, identify new opportunities, manage sales pipelines, negotiate effectively, and contribute to successful deal closure.</li><li>
<strong>Strategic and commercial acumen:</strong>Ability to develop and execute integrated business strategies that balance immediate sales targets with sustainable long-term growth.</li><li>
<strong>Analytical proficiency:</strong>Strong analytical and problem-solving skills, including the ability to interpret performance dashboards, derive actionable insights, and use Microsoft Excel or Google Sheets for data analysis.</li><li>
<strong>Performance management:</strong>Experience monitoring sales quality and productivity, interpreting quality assurance results, and implementing corrective actions to improve outcomes.</li><li>
<strong>Communication and influence:</strong>Excellent communication, presentation, and stakeholder management skills, with the ability to build relationships and influence decisions across teams and organizational levels.</li><li>
<strong>Leadership and coaching:</strong>Strong interpersonal skills and the ability to motivate, develop, and retain talent in a multicultural environment, using collaboration and influence to achieve shared goals.</li><li>
<strong>Customer-focused mindset:</strong>A solution-oriented approach, with a commitment to understanding client needs and delivering valuable, commercially effective solutions.</li><li>
<strong>Adaptability and resilience:</strong>High emotional intelligence, flexibility, sound judgment, and the ability to perform effectively in a fast-paced, target-driven environment.</li><li>
<strong>Organizational skills:</strong>Strong planning, prioritization, execution, and follow-through, with the ability to manage multiple business priorities simultaneously.</li><li>
<strong>Digital capabilities:</strong>Comfort using AI tools and digital technologies to support sales productivity, reporting, and continuous process improvement.</li><li>
<strong>Additional advantage:</strong>Experience managing contact center sales teams or leading inbound sales operations is considered an asset.</li><li>
<strong>Location and availability:</strong>Ability to work in a hybrid arrangement and commute to the designated Toronto office locations, near Yonge–Eglinton or The Well in downtown Toronto. No business travel is required for this position.</li><h2>Benefits:</h2><li>
<strong>Competitive compensation:</strong>Annual base salary starting at approximately<strong>CAD 80,000</strong>, plus performance-based bonuses.</li><li>
<strong>Medical and dental coverage:</strong>Access to healthcare benefits designed to support employee well-being.</li><li>
<strong>Employee and family assistance:</strong>Programs offering support for personal and professional challenges.</li><li>
<strong>Paid training:</strong>Approximately two to three weeks of paid initial training to help you develop the knowledge and skills needed for success.</li><li>
<strong>Vacation and time off:</strong>Two weeks of accrued leave, with additional leave arrangements subject to applicable company policies.</li><li>
<strong>Career development:</strong>Structured development plans, self-assessments, virtual training, and guided learning pathways that support both vertical advancement and opportunities across business areas.</li><li>
<strong>Continuous learning:</strong>Ongoing training tailored to your experience, skills, and career progression.</li><li>
<strong>Recognition and rewards:</strong>Employee recognition programs designed to celebrate achievements and strong performance.</li><li>
<strong>Hybrid work environment:</strong>A combination of on-site and remote work, supporting flexibility and collaboration.</li><li>
<strong>Collaborative culture:</strong>A supportive, inclusive, and multicultural workplace that values innovation, professional development, and teamwork.</li><li>
<strong>Growth opportunities:</strong>The chance to develop leadership capabilities and advance within a large, technology-enabled international organization.</li><li>
<strong>Work-life balance:</strong>A fixed Monday-to-Friday schedule, from 9:00 a.m. to 6:00 p.m., supporting predictable working hours.</li>