Delivery Coordinator

Accountabilities

• Track project timelines, milestones, task completion, and delivery commitments to help ensure projects stay on schedule.

• Maintain accurate and up-to-date project boards using Asana, Kanban methodologies, or similar project management tools.

• Coordinate daily task assignments, follow-ups, and deliverables across internal teams and external partners.

• Keep project statuses, task owners, priorities, deadlines, and next steps clearly documented.

• Identify blockers, missing information, technical dependencies, and potential delivery risks early, escalating issues when appropriate.

• Facilitate communication between clients, delivery leadership, developers, designers, QA specialists, and other stakeholders.

• Translate client requests and project requirements into clear, actionable tasks for developers and other specialists.

• Assist with collecting client content, approvals, access credentials, and other materials needed to complete projects.

• Perform straightforward WordPress or Shopify content updates and administrative tasks when appropriate.

• Support quality assurance activities, standard operating procedure (SOP) documentation, workflow consistency, and continuous process improvement.

• Provide reliable administrative and coordination support to delivery leadership, helping maintain visibility and follow-through without independently managing the entire delivery function.

Requirements

• 1–3 years of experience in project coordination, operations, customer success, or a related role.

• Experience supporting digital projects, website development, software delivery, or agency environments is preferred.

• Strong familiarity with project management tools such as Asana, Jira, ClickUp, Monday.com, or similar platforms, including Kanban workflows.

• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and competing priorities.

• A proactive, accountable approach to work, with strong ownership of deadlines, follow-ups, and outstanding commitments.

• Excellent written and verbal communication skills, with the ability to coordinate effectively across cross-functional and remote teams.

• Ability to recognize blockers, information gaps, dependencies, and potential delivery risks, and communicate them clearly.

• Working knowledge of WordPress, Shopify, or basic software development concepts is an advantage.

• Ability to work independently, maintain accurate documentation, and collaborate effectively in a fully remote environment.

• Availability to work 40 hours per week during standard US Mountain Time business hours, with some flexibility.

Benefits

• Monthly salary: USD 1,800–2,500.

• Work arrangement: Fully remote, with Brazil as the designated location for this opportunity.

• Employment type: Full-time, 40 hours per week.

• Paid time off: 10 days of paid leave annually.

• Paid holidays: 11 paid holidays annually.

• Schedule flexibility: Some flexibility within standard US Mountain Time working hours.

• International collaboration: Opportunity to work with a distributed digital team supporting website development, e-commerce, integrations, and other digital services.