Distribution Specialist

<h3>Accountabilities:</h3><li>Maintain and audit room rates, availability, and inventory across property management systems, brand websites, global distribution systems (GDS), online travel agencies (OTAs), and wholesale distribution platforms.</li><li>Ensure rate codes, negotiated rates, packages, and promotional offers are correctly configured, linked, and available for booking across all relevant distribution channels.</li><li>Create and maintain master company profiles and GDS rate access codes to support accurate corporate and negotiated rate distribution.</li><li>Verify and update guarantee, deposit, and cancellation policies within relevant property management and central reservation systems.</li><li>Manage website distribution content, including packages, taxes, guarantee rules, web messages, and group blocks, ensuring accuracy and consistency across booking platforms.</li><li>Coordinate the distribution of rate codes to online booking engines and monitor channel performance to maintain rate integrity and availability.</li><li>Serve as a key point of contact for distribution-related questions from hotel teams and internal stakeholders, providing timely guidance and support.</li><li>Collaborate with GDS help desks, central systems teams, hotel personnel, and third-party partners to troubleshoot technical issues and maintain consistency across distribution channels.</li><li>Support distribution configuration for new hotel openings, ensuring systems, rates, inventory, and policies are set up accurately and on schedule.</li><li>Monitor project timelines and coordinate with cross-functional teams to meet critical launch milestones and ensure operational readiness.</li><li>Identify discrepancies, investigate root causes, and implement solutions that improve distribution accuracy, system reliability, and the overall booking experience.</li><li>Adapt to evolving technologies, distribution strategies, and operational priorities while maintaining high standards of accuracy and service.</li><h2>Requirements:</h2><li>Post-secondary diploma in a relevant field.</li><li>Previous experience in hotel distribution, preferably involving OPERA, global distribution systems (GDS), and online travel agencies (OTAs), is an asset.</li><li>Proficiency in Microsoft Office applications, with the ability to manage information accurately and efficiently.</li><li>Familiarity with digital content management systems, hotel booking engines, property management systems, and online distribution platforms.</li><li>Knowledge of hospitality distribution processes, rate management, inventory controls, booking policies, and channel connectivity is an advantage.</li><li>Familiarity with established hotel systems, brand standards, and distribution procedures is preferred.</li><li>Strong organizational skills and exceptional attention to detail, with the ability to maintain accurate information across multiple systems and channels.</li><li>Excellent analytical and problem-solving abilities, including the capacity to investigate discrepancies, troubleshoot technical issues, and identify practical solutions.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with hotel teams, technology partners, and other stakeholders.</li><li>A proactive, solution-oriented mindset and the ability to work independently while contributing positively to a collaborative team environment.</li><li>Ability to manage multiple priorities, meet tight deadlines, and remain flexible and dependable during high-pressure situations or urgent operational issues.</li><li>Comfort working with complex systems and adapting to evolving technologies, processes, and distribution strategies.</li><li>Eligibility to work remotely from Ontario, Canada, with a home-based work arrangement.</li><h2>Benefits:</h2><li>
<strong>Competitive salary:</strong>Annual salary ranging from CAD $45,000 to $60,000.</li><li>
<strong>Additional rewards:</strong>Further rewards as part of the total compensation package.</li><li>
<strong>Fully remote work:</strong>Work from home, with Ontario, Canada, as your primary work location.</li><li>
<strong>International exposure:</strong>Collaborate with hotel teams and distribution partners across a global hospitality network.</li><li>
<strong>Career development:</strong>Gain experience with industry-leading distribution technologies, booking platforms, and hospitality systems.</li><li>
<strong>Cross-functional collaboration:</strong>Work alongside teams in hotel operations, technology, and digital distribution.</li><li>
<strong>Meaningful contribution:</strong>Help improve booking accuracy, operational efficiency, and the overall guest experience.</li><li>
<strong>Accessible recruitment:</strong>Workplace accommodations are available throughout the hiring process in accordance with applicable Ontario human rights and accessibility legislation.</li>