Infrastructure Engineer

<h3>Accountabilities</h3><li>Contribute to the development and operation of a consistent hybrid infrastructure platform spanning on-premises virtualization technologies, including VMware vSphere, Nutanix, and Proxmox, as well as public cloud environments such as AWS, Azure, and GCP.</li><li>Support enterprise storage, networking, identity, and connectivity services, including iSCSI, Fibre Channel, NFS/SMB, object storage, Active Directory, DNS, DHCP, VPNs, and cloud connectivity solutions.</li><li>Develop, maintain, and improve Infrastructure as Code and configuration management solutions using Terraform, Ansible, CloudFormation, and related automation technologies.</li><li>Automate infrastructure provisioning, configuration, patching, upgrades, lifecycle management, and decommissioning through version-controlled, repeatable workflows.</li><li>Support virtualization, cloud, and container platform management, ensuring consistent, secure, and recoverable control planes across the hybrid environment.</li><li>Operate and improve container platforms, including Kubernetes, OpenShift, EKS, and AKS, using standardized Helm charts and GitOps deployment practices with tools such as Argo CD and Flux.</li><li>Build and maintain CI/CD pipelines using GitLab CI, GitHub Actions, Jenkins, or similar tools to enable reliable, secure, and repeatable software delivery.</li><li>Identify opportunities to replace manual, ticket-driven processes with automated workflows, self-service infrastructure provisioning, and reusable service catalogue items.</li><li>Integrate automation with IT service management platforms, particularly ServiceNow, to streamline provisioning, change management, event-driven remediation, and operational support.</li><li>Implement observability and site reliability engineering practices using Prometheus, Grafana, ELK/OpenSearch, and OpenTelemetry, supporting service-level objectives, incident response, and blameless post-incident reviews.</li><li>Develop automated remediation workflows and operational runbooks that improve NOC and SRE efficiency, reduce incident resolution times, and prevent recurring issues.</li><li>Monitor infrastructure health and capacity, analyze operational trends, anticipate resource requirements, and address potential performance or availability issues proactively.</li><li>Explore AI-driven operational enhancements, including AIOps, anomaly detection, intelligent reporting, and AI-assisted automation, to improve reliability and operational insight.</li><li>Maintain accurate infrastructure inventories, configuration records, and dependency documentation through automated asset discovery tools such as ITGlue and consistent metadata and tagging standards.</li><li>Strengthen security and compliance through policy as code, secrets management with HashiCorp Vault, image scanning, and automated compliance checks.</li><li>Apply automation to existing and legacy infrastructure, progressively modernizing systems while maintaining operational continuity and minimizing disruption.</li><li>Support cloud and infrastructure cost optimization through resource right-sizing, scheduling, utilization monitoring, and automated decommissioning, contributing to FinOps initiatives.</li><li>Follow engineering standards, develop reusable automation modules, review third-party delivery partner work, and collaborate with distributed engineering teams.</li><li>Share technical knowledge, document solutions, and help strengthen automation capabilities across the broader infrastructure organization.</li><h2>Requirements</h2><li>5–7 years of professional experience in infrastructure engineering, platform engineering, DevOps, or a related technical discipline.</li><li>Hands-on experience building and operating hybrid infrastructure environments across on-premises data centers and public cloud providers, including AWS, Azure, GCP, Hetzner, OVH, or comparable platforms.</li><li>Practical experience with Infrastructure as Code, particularly Terraform and Ansible, as well as configuration management and automated provisioning.</li><li>Experience with Kubernetes and container platforms, GitOps workflows, Helm, and CI/CD tools such as GitLab CI, GitHub Actions, or Jenkins.</li><li>Strong understanding of enterprise networking concepts, including routing, load balancing, DNS, firewalls, VPNs, Direct Connect, and ExpressRoute, alongside Linux and Windows server administration.</li><li>Working knowledge of enterprise storage technologies, including SAN/NAS, iSCSI, Fibre Channel, and domain services such as Active Directory, DNS, and DHCP.</li><li>Scripting or development skills in Python, Bash, PowerShell, or similar languages, with the ability to build reliable, secure, and maintainable automation solutions.</li><li>Demonstrated experience automating manual operational processes, developing runbooks, and encouraging the adoption of self-service infrastructure and repeatable workflows.</li><li>Familiarity with systems lifecycle management, infrastructure health and capacity monitoring, automated remediation, and operational support practices for NOC or SRE teams.</li><li>Exposure to asset discovery and documentation solutions, such as ITGlue, and an understanding of metadata and tagging standards that support infrastructure automation.</li><li>Interest in applying AI to infrastructure operations, including AIOps, anomaly detection, intelligent reporting, and AI-assisted workflows.</li><li>Ability to introduce automation into established environments, integrate with legacy systems, and modernize infrastructure incrementally rather than relying exclusively on greenfield implementations.</li><li>Experience collaborating with offshore engineering teams or third-party technology partners in distributed delivery environments.</li><li>Strong problem-solving, analytical, communication, and collaboration skills, with a proactive approach to identifying improvement opportunities and sharing technical knowledge.</li><li>Relevant certifications are an advantage, including AWS Solutions Architect – Associate, Azure Administrator, Certified Kubernetes Administrator (CKA), HashiCorp Terraform Associate, or Red Hat Ansible certifications.</li><h2>Benefits</h2><li>
<strong>Fully remote work:</strong>Work remotely from India, with flexibility around work arrangements and location.</li><li>
<strong>Flexible working environment:</strong>Benefit from adaptable work schedules and working arrangements designed to support productivity and work-life balance.</li><li>
<strong>Competitive compensation:</strong>Access a competitive salary and benefits package.</li><li>
<strong>Inclusive culture:</strong>Join a collaborative environment that values diverse perspectives, transparency, integrity, and mutual respect.</li><li>
<strong>Career development:</strong>Access opportunities for professional growth, technical learning, and career development planning.</li><li>
<strong>Innovation-driven environment:</strong>Work on infrastructure automation, AI/ML-enabled operations, cloud technologies, and next-generation networking solutions.</li><li>
<strong>Collaborative global team:</strong>Work with colleagues across diverse backgrounds and disciplines in an international engineering environment.</li><li>
<strong>Security-focused culture:</strong>Benefit from ongoing IT security training and awareness initiatives designed to strengthen cybersecurity knowledge and protect critical systems.</li><li>
<strong>Sustainability initiatives:</strong>Contribute to environmental, social, and governance programs that support responsible business practices.</li>