Program Manager

<h3>Accountabilities:</h3><li>Define, implement, and oversee program governance structures, including RACI matrices, steering committees, reporting models, decision-making processes, and compliance checkpoints.</li><li>Align multi-project portfolios with organizational strategy, ensuring that initiatives deliver measurable business value and support long-term objectives.</li><li>Develop and maintain program strategies, objectives, roadmaps, budgets, milestones, resource plans, and key performance indicators (KPIs).</li><li>Oversee multiple concurrent projects, ensuring consistent delivery standards, effective coordination, and alignment across timelines, dependencies, and business priorities.</li><li>Lead, mentor, and support project managers and cross-functional leads across engineering, quality assurance, cybersecurity, and regulatory compliance.</li><li>Establish and enforce best practices for program execution, agile delivery, stakeholder engagement, performance management, and team accountability.</li><li>Ensure adherence to applicable regulatory and compliance frameworks, including PCI DSS, GDPR, PSD2, SOC 2, ISO 27001, and SAMA requirements.</li><li>Identify, assess, and manage program-level risks, inter-project dependencies, delivery challenges, and emerging issues, implementing effective mitigation and escalation strategies.</li><li>Lead executive-level reporting and stakeholder communications, providing transparent updates on program progress, financial performance, risks, compliance, and business outcomes.</li><li>Foster a culture of accountability, collaboration, governance, and continuous improvement across distributed teams.</li><li>Partner with C-level executives and senior stakeholders to support strategic decisions that balance innovation, operational efficiency, cybersecurity, and regulatory obligations.</li><li>Monitor program performance against agreed objectives, identifying opportunities to optimize delivery processes, improve resource utilization, and enhance overall outcomes.</li><li>Support the adoption of scalable delivery methodologies and governance frameworks that strengthen consistency and efficiency across the program portfolio.</li><li>Coordinate technology transformation initiatives involving cloud platforms, microservices, API ecosystems, and DevSecOps practices, ensuring alignment with business and compliance requirements.</li><h2>Requirements:</h2><li>Bachelor's or master's degree in Information Technology, Computer Science, Engineering, or a related discipline.</li><li>At least 10 years of professional experience in project or program management, including a minimum of five years delivering programs within banking or financial technology.</li><li>Demonstrated success managing complex, multi-project programs involving regulatory requirements, cross-functional teams, and multiple interdependent workstreams.</li><li>Strong knowledge of program governance, project management office (PMO) models, delivery frameworks, and portfolio management practices.</li><li>Relevant certifications or formal training in program and project management frameworks, such as PRINCE2, PMI PgMP, or SAFe Portfolio Management.</li><li>Extensive experience with scaled agile delivery methodologies, including SAFe, LeSS, or Disciplined Agile Delivery, as well as hybrid delivery approaches.</li><li>Strong understanding of financial services regulations, compliance obligations, risk management, and governance requirements, including PCI DSS, GDPR, PSD2, SOC 2, ISO 27001, and SAMA.</li><li>Familiarity with cloud transformation initiatives across AWS, Microsoft Azure, or Google Cloud Platform (GCP).</li><li>Understanding of modern technology architectures, including microservices, API ecosystems, and DevSecOps integration.</li><li>Proven ability to establish program roadmaps, manage budgets and milestones, define KPIs, and monitor delivery performance across multiple projects.</li><li>Excellent leadership and mentoring skills, with the ability to guide project managers, influence cross-functional teams, and establish clear accountability.</li><li>Strong stakeholder management and communication skills, including experience presenting program status, risks, and strategic recommendations to executive leadership.</li><li>Exceptional analytical, organizational, and problem-solving abilities, with the capacity to manage competing priorities and complex dependencies.</li><li>A strategic and commercially minded approach, with the ability to balance business value, delivery efficiency, technical innovation, and regulatory compliance.</li><li>Ability to work effectively in a remote environment, coordinating distributed teams and maintaining clear communication across stakeholders.</li><h2>Benefits:</h2><li>Fully remote working arrangement.</li><li>Opportunity to lead complex, high-impact programs in the banking and financial technology sector.</li><li>Exposure to digital transformation initiatives involving process automation, advanced analytics, cloud technologies, and modern software architectures.</li><li>Opportunities to collaborate with senior executives and multidisciplinary teams across engineering, cybersecurity, quality assurance, and compliance.</li><li>A strategic leadership role with significant influence over program governance, delivery standards, and organizational performance.</li><li>The opportunity to contribute to secure, scalable, and compliant financial technology solutions.</li><li>Professional growth through exposure to evolving fintech technologies, international regulatory frameworks, and enterprise-level program management practices.</li>