Project Manager - Sales Enablement

Accountabilities

• Cross-functional collaboration and process improvement: Serve as the primary liaison between sales and operations, gathering stakeholder feedback and analyzing data to identify opportunities to improve workflows, customer requirements, and sales effectiveness.

• Project planning and execution: Participate in process design sessions, represent sales and customer priorities, establish project timelines, track milestones, manage risks and issues, and communicate progress to relevant leaders.

• Process documentation and change management: Develop and maintain clear documentation for new and revised processes, communicate changes effectively, and coordinate implementation across assigned sales segments.

• Performance monitoring: Track adoption and measure the results of process improvements, using insights to recommend further refinements and support continuous improvement.

• Sales training and enablement: Identify training and development needs across the sales organization and design or deliver programs that strengthen employees' skills and effectiveness.

• Learning and development coordination: Partner with Learning & Development teams to support employee onboarding, ongoing training, and targeted professional development.

• Operational support and governance: Maintain process documentation, standard operating procedures (SOPs), customer-specific instructions, and resources that enable program managers to perform their responsibilities consistently.

• Customer launch coordination: Act as a subject matter expert for customer launches within the assigned sales segment, supporting successful implementation and alignment between internal teams.

• Program continuity and escalation management: Provide backup support for program managers as needed, including process specification governance, ticket management, escalations, and other operational priorities.

• Consistent communications: Prepare clear, standardized communications and talking points to ensure alignment and consistency across sales enablement activities.

Requirements

• Education: A bachelor's degree in Sales, Account Management, Process Improvement, Business Administration, or a related field, or a high school diploma/GED combined with four years of relevant experience.

• Professional experience: At least five years of relevant work experience in addition to the applicable education requirement.

• Location eligibility: Must live and work in the United States.

• Project and process management: Demonstrated ability to coordinate cross-functional initiatives, manage timelines, document workflows, track risks, and implement process improvements.

• Stakeholder engagement: Strong communication and relationship-building skills, with the ability to gather input, align priorities, and collaborate effectively with sales, operations, and leadership teams.

• Analytical capabilities: Ability to interpret data, assess process performance, identify improvement opportunities, and use evidence to support recommendations and business decisions.

• Training and enablement: Experience identifying learning needs, coordinating onboarding, developing training resources, or supporting skills development is an advantage.

• Documentation and operational excellence: Ability to create and maintain clear SOPs, process documentation, customer-specific procedures, and standardized communications.

• Preferred industry experience: Familiarity with healthcare solutions or related service environments.

• Preferred sales experience: Previous experience supporting or working with a national sales team.

• Preferred analytical experience: Background in reporting, business analytics, or performance measurement.

• Core competencies: Strong organizational skills, attention to detail, adaptability, problem-solving ability, and a continuous improvement mindset.

Benefits

• Salary: Expected annual base pay of $77,000–$90,000, depending on relevant experience, education, training, certifications, qualifications, and work location.

• Remote work: Full-time remote arrangement for eligible candidates living and working in the United States.

• Healthcare coverage: Medical, dental, and vision insurance.

• Insurance protection: Life insurance and short-term disability coverage.

• Retirement savings: 401(k) plan with company matching.

• Employee investment: Stock purchase plan.

• Paid time off: Paid vacation, holidays, and personal days.

• Career development: Opportunities to build expertise through process improvement, cross-functional projects, and sales enablement initiatives.

• Supportive work environment: A people-focused culture that emphasizes collaboration, employee growth, stability, and long-term development.