Security & Controls & User Management (roles, access)

<h3>Accountabilities</h3><li>Manage user onboarding, access requests, approvals, provisioning, modifications, and deprovisioning throughout the user lifecycle.</li><li>Administer roles, permissions, security controls, and access configurations across relevant applications.</li><li>Analyze role impacts, access dependencies, and potential conflicts to identify and address access risks.</li><li>Ensure user access remains aligned with business requirements, security policies, and established controls.</li><li>Conduct periodic user access reviews, certifications, and recertification activities.</li><li>Identify gaps in access governance, user administration, and control processes, and recommend practical improvements.</li><li>Improve workflows covering onboarding, access requests, approvals, provisioning, and related user-management activities.</li><li>Investigate and resolve user access, role, and permission issues in collaboration with relevant technical and business teams.</li><li>Maintain accurate documentation covering roles, access processes, controls, procedures, and operational guidelines.</li><li>Collaborate with business, IT, security, and application stakeholders to ensure appropriate and timely access.</li><li>Support security audits, compliance activities, access-control assessments, and evidence-gathering requirements.</li><li>Contribute to AMS and IT operations activities related to user administration and access management.</li><h2>Requirements</h2><li>4–6 years of relevant experience in security and controls, Identity and Access Management (IAM), user administration, access management, or a closely related field.</li><li>Strong hands-on knowledge of roles, permissions, access controls, and user lifecycle management.</li><li>Solid understanding of role impacts, access dependencies, access governance, and access-related risks.</li><li>Practical experience managing user onboarding, access provisioning, access modification, and deprovisioning.</li><li>Experience handling access requests, approval workflows, access reviews, and user recertification processes.</li><li>Strong analytical and problem-solving skills, with the ability to investigate access issues and determine appropriate resolutions.</li><li>Good communication and stakeholder-management skills, with the ability to work effectively across business, IT, security, and application teams.</li><li>Experience with Oracle Cloud or application security is advantageous.</li><li>Knowledge of IAM concepts, Role-Based Access Control (RBAC), Single Sign-On (SSO), and Segregation of Duties (SoD) is preferred.</li><li>Experience improving access-management processes, workflows, and security controls is beneficial.</li><li>Experience working in an AMS, managed services, or IT operations environment is an advantage.</li><li>A graduate degree in any discipline is required; relevant experience with Oracle CX / Oracle Sales Cloud is desirable.</li><h2>Benefits</h2><li>Full-time, permanent employment.</li><li>Remote working opportunity within India.</li><li>Standard 40-hour work week.</li><li>Flexible work environment designed to support work-life balance.</li><li>Opportunity to work on enterprise security, access governance, and user-management initiatives.</li><li>Exposure to IAM, RBAC, SSO, SoD, Oracle application security, and access-control processes.</li><li>Collaboration with cross-functional business, IT, security, and application teams.</li><li>Opportunities to contribute to process improvement, security governance, audits, and compliance initiatives.</li><li>Professional growth through experience in enterprise access management and security operations.</li><li>Traditional employee benefits and a flexible remote-work culture.</li>