Senior IT PACS Administrator

Accountabilities

• Administer and support PACS systems and related imaging technology to help maintain reliable access to medical imaging information.

• Monitor system functionality and address technical issues that may affect imaging workflows or departmental operations.

• Demonstrate strong competency in job-related technical skills while delivering responsive, professional customer service to users and supported departments.

• Operate and manage relevant equipment and technical tools to maintain a functional, effective, and safe working environment.

• Follow established policies, procedures, operational guidelines, and applicable departmental requirements.

• Collaborate with relevant stakeholders to support the effective operation of imaging systems and resolve technical challenges.

• Help maintain dependable IT services by identifying operational concerns and supporting appropriate troubleshooting and resolution.

• Adapt to changing departmental needs and undertake additional responsibilities as required to support service delivery.

Requirements

• Relevant experience in PACS administration, healthcare IT, medical imaging systems, or a closely related technical field.

• Practical understanding of PACS functionality and the role of imaging systems in healthcare workflows.

• Strong technical troubleshooting and problem-solving skills, with the ability to respond effectively to system or equipment issues.

• Demonstrated competency in the technical responsibilities associated with the role and a commitment to maintaining reliable system operations.

• Strong customer service and communication skills, including the ability to support users with varying levels of technical knowledge.

• Ability to follow established procedures, operational guidelines, and workplace safety requirements.

• Strong attention to detail, organizational skills, and the ability to prioritize tasks in a healthcare environment.

• Ability to work independently in a remote setting while collaborating effectively with colleagues and relevant stakeholders.

• Relevant education, certifications, or equivalent professional experience in information technology or healthcare technology is desirable.

• Willingness to meet the physical demands of the position, which may include prolonged sitting, frequent standing and walking, and lifting or carrying up to 40 pounds, as applicable.

• Ability to comply with applicable employment screening requirements, including background and drug screening.

Benefits

• Health coverage: Medical, dental, and vision insurance.

• Retirement savings: Eligibility to participate in a 401(k) plan.

• Paid time off: Paid holidays, paid time off (PTO), and sick time.

• Remote work: Remote work arrangement.

• Career development: Opportunities for professional growth and continued skill development.

• Collaborative environment: Opportunity to work alongside healthcare and technology professionals supporting medical imaging services.

• Meaningful contribution: Help maintain technology that supports diagnostic imaging workflows and patient care.