Senior Product Builder

<h3>Accountabilities</h3><li>Define, design, and build end-to-end proof-of-concept features, interactive prototypes, and technical sandboxes for desktop applications, iOS and Android devices, payment terminals, and hardware kiosks.</li><li>Translate product concepts into detailed technical specifications, wireframes, schemas, and implementation-ready documentation, including employee permission rules, table mapping models, and product modifier customizations.</li><li>Establish clear product evaluation criteria and success metrics before feature development, enabling systematic testing, validation, and continuous improvement.</li><li>Conduct direct user discovery with merchants and sales partners to understand operational challenges, identify unmet needs, and rapidly translate feedback into functional solutions.</li><li>Accelerate product discovery and prototyping by leveraging large language model (LLM) APIs, prompt engineering, AI coding agents, and other modern development tools.</li><li>Collaborate with engineering teams to ensure prototypes and technical specifications can be implemented efficiently, minimizing communication gaps and reducing development delays.</li><li>Monitor competitor product launches, point-of-sale innovations, and emerging payment technology trends to identify opportunities for new features and product enhancements.</li><li>Explore and validate capabilities such as drive-through modes, dark mode interfaces, item grids, group ordering, barcode scanning, and hardware customizations.</li><li>Build and test solutions across mobile, web, and payment hardware environments, ensuring that concepts are technically feasible and aligned with merchant requirements.</li><li>Work within Agile development environments to prioritize opportunities, manage product workflows, and accelerate delivery through iterative experimentation.</li><li>Maintain a strong focus on practical outcomes, continuously testing assumptions and delivering working prototypes rather than relying solely on presentations or theoretical product concepts.</li><h2>Requirements</h2><li>Bachelor's degree (BA or BS) or equivalent professional experience.</li><li>At least 8 years of experience in product management, product engineering, product analysis, or comparable technical product roles.</li><li>One to two years of experience working with AI tools, with practical knowledge of how to integrate them into product discovery, development, and prototyping workflows.</li><li>Strong technical fundamentals, including proficiency in SQL, JavaScript, and REST APIs or web APIs.</li><li>Hands-on experience developing native or cross-platform applications for iOS and Android.</li><li>Familiarity with payment hardware ecosystems, including card readers, point-of-sale terminals, and self-service kiosks.</li><li>Strong working knowledge of LLM APIs, prompt engineering, AI-assisted coding agents, and AI-driven development workflows.</li><li>Demonstrated experience collaborating with Agile software development teams and translating product requirements into actionable technical deliverables.</li><li>Proficiency with Jira and modern product management tools for planning, prioritization, documentation, and delivery tracking.</li><li>Excellent analytical and problem-solving skills, with the ability to evaluate technical feasibility, validate hypotheses, and make informed product decisions.</li><li>Strong user empathy and discovery skills, with the ability to engage merchants and sales partners, understand their needs, and translate insights into practical solutions.</li><li>A proactive, builder-first mindset, with a strong bias toward experimentation, rapid execution, and demonstrable results.</li><li>Excellent collaboration and communication skills, particularly when working across product, engineering, and commercial teams.</li><li>Product Owner certification, such as Certified Scrum Product Owner (CSPO), is preferred.</li><li>Previous experience in payments, financial technology (fintech), or point-of-sale solutions is highly desirable.</li><li>Eligibility to work in the United States without employer sponsorship, as sponsorship is not available for this position.</li><h2>Benefits</h2><li>
<strong>Competitive compensation:</strong>Annual salary range of $104,000–$149,000, depending on work location, relevant skills, qualifications, and experience.</li><li>
<strong>Medical coverage:</strong>Comprehensive medical insurance.</li><li>
<strong>Dental and vision:</strong>Dental and vision insurance coverage.</li><li>
<strong>Flexible paid time off:</strong>Flexible PTO to support personal needs and work-life balance.</li><li>
<strong>Retirement savings:</strong>401(k) plan with employer matching contributions.</li><li>
<strong>Mental health and well-being:</strong>Access to mental health support and a dedicated well-being program.</li><li>
<strong>Paid parental leave:</strong>Paid maternity and paternity leave.</li><li>
<strong>Education assistance:</strong>Support for continuing education and professional development.</li><li>
<strong>Lifestyle spending account:</strong>Company-funded allowance for eligible lifestyle and personal well-being expenses.</li><li>
<strong>Remote work:</strong>A remote working arrangement for eligible candidates based in the United States.</li><li>
<strong>Inclusive work environment:</strong>An opportunity to collaborate with a diverse team of innovators and contribute to the development of modern payment technology.</li>