Senior Product Manager, Retailer App Platform & Insights

<h3>Accountabilities</h3><li>
<strong>Lead Retailer App platform strategy:</strong>Define and execute a long-term product vision and roadmap that delivers a cohesive, intuitive, and consumer-grade experience for enterprise retailers.</li><li>
<strong>Improve user experience and feature adoption:</strong>Develop seamless navigation, personalized homepages, and streamlined workflows that help retailers discover, configure, and adopt platform capabilities.</li><li>
<strong>Build scalable platform foundations:</strong>Establish reusable components, templates, common user experience patterns, and governance frameworks that enable product teams to deliver consistent, high-quality experiences efficiently and safely.</li><li>
<strong>Own Analytics &amp; Insights products:</strong>Develop intuitive analytics tools that provide visibility into commerce, content, and product performance, helping retailers understand results and identify opportunities for growth.</li><li>
<strong>Turn data into actionable recommendations:</strong>Advance personalized, data-driven insights and AI-powered capabilities that help retailers make informed decisions, automate workflows, and improve business performance.</li><li>
<strong>Drive product strategy and execution:</strong>Translate customer needs, market trends, and emerging technologies into clear priorities, measurable objectives, and practical roadmaps. Lead complex initiatives from discovery through launch, balancing speed, quality, and business impact.</li><li>
<strong>Collaborate across functions:</strong>Partner with engineering, design, data, product, and other stakeholders to align priorities, resolve challenges, and deliver integrated platform experiences.</li><li>
<strong>Engage enterprise customers:</strong>Work directly with major retailers to understand their business needs, validate product concepts, gather feedback, and translate complex requirements into scalable solutions.</li><li>
<strong>Measure performance and continuously improve:</strong>Use qualitative and quantitative insights to assess product outcomes, identify opportunities, and refine the platform and its capabilities over time.</li><h2>Requirements</h2><li>
<strong>Product management experience:</strong>At least 8 years of experience in B2B product management, including a minimum of 2 years building and managing platform products.</li><li>
<strong>Platform product expertise:</strong>Demonstrated experience developing scalable platforms, shared capabilities, reusable frameworks, or tools that support multiple product teams and complex business workflows.</li><li>
<strong>Strong product and UX judgment:</strong>Ability to design intuitive, elegant experiences that simplify complex processes and help users accomplish their goals efficiently.</li><li>
<strong>Strategic thinking and ownership:</strong>Proven ability to establish product direction, manage ambiguity, make sound trade-offs, prioritize effectively, and independently deliver complex initiatives at a high pace.</li><li>
<strong>Cross-functional leadership:</strong>Experience aligning diverse stakeholders, influencing teams without direct authority, and driving decisions across product, design, engineering, and data functions.</li><li>
<strong>Customer-focused approach:</strong>Ability to understand enterprise customer challenges, validate opportunities, and translate business needs into differentiated, scalable product solutions.</li><li>
<strong>Analytical and communication skills:</strong>Strong quantitative and qualitative analytical capabilities, with the ability to communicate product strategies, insights, and decisions clearly to senior leaders and enterprise customers.</li><li>
<strong>Preferred industry experience:</strong>Background in B2B SaaS, enterprise applications, e-commerce, retail technology, content management systems, or website-building platforms.</li><li>
<strong>Additional technical experience:</strong>Familiarity with analytics and business intelligence products, data-driven recommendations, AI-enabled experiences, configuration platforms, developer enablement, or B2B self-service tools.</li><li>
<strong>Collaborative mindset:</strong>A proactive, adaptable, and results-oriented professional who thrives in fast-paced environments and takes ownership of outcomes from discovery to delivery.</li><h2>Benefits</h2><li>
<strong>Competitive compensation:</strong>Annual base salary ranging from<strong>CA$194,000 to CA$204,500</strong>, depending on location, skills, experience, and qualifications.</li><li>
<strong>Equity compensation:</strong>Eligibility for a new-hire equity grant and annual equity refresh grants.</li><li>
<strong>Remote flexibility:</strong>Work remotely from eligible Canadian provinces, including Ontario, Alberta, British Columbia, and Nova Scotia.</li><li>
<strong>Flexible working approach:</strong>Flexibility to work from home, an office, or another suitable workspace while remaining connected through team collaboration and in-person events.</li><li>
<strong>Competitive benefits package:</strong>Access to employee benefits designed to support health, well-being, and financial security. Specific details are available through the employer's benefits program.</li><li>
<strong>Collaborative environment:</strong>Work alongside talented professionals across product, design, engineering, and data in a culture that values innovation, customer impact, and continuous improvement.</li><li>
<strong>Meaningful impact:</strong>Help shape digital commerce experiences used by major retailers and contribute to tools that enable businesses to serve their customers more effectively.</li><li>
<strong>Inclusive workplace:</strong>Join a team committed to diversity, accessibility, and equal opportunity, with accommodations available throughout the recruitment process.</li>