Senior UX Designer

Accountabilities

• Define product strategy: Partner with product managers, designers, and engineers to establish long-term product and service direction while identifying practical short-term priorities.

• Shape the user experience vision: Establish and communicate the visual language, interaction patterns, and overall experience principles that guide digital products and services.

• Design end-to-end experiences: Develop user-centered solutions across platforms, internal tools, and product support experiences, helping patients, caregivers, and healthcare providers navigate products and access assistance effectively.

• Advocate for users: Build a deep understanding of patient, caregiver, and healthcare provider needs, workflows, and challenges to improve usability and overall experience quality.

• Lead design activities: Take ownership of complex design initiatives, proactively propose new ideas, and deliver solutions that benefit the broader product portfolio.

• Collaborate across disciplines: Work closely with Product Management, Engineering, Regulatory, Quality, Medical Affairs, User Research, and Human Factors teams from initial concept through approvals and final delivery.

• Present design recommendations: Lead presentations for cross-functional teams and management, clearly explaining design decisions, tradeoffs, user needs, and proposed solutions.

• Strengthen design culture: Encourage collaboration, share design expertise, and positively influence design practices across teams and departments.

• Support usability and accessibility: Apply user research, usability testing, accessibility principles, and platform-specific design conventions to create intuitive, inclusive digital experiences.

• Contribute to continuous improvement: Identify opportunities to improve product experiences, internal workflows, design processes, and consistency across the digital ecosystem.

Requirements

• At least 6 years of experience in UX design or product design, with demonstrated expertise designing patient-facing and healthcare provider-facing experiences in healthcare, diabetes care, or other regulated product environments.

• A strong portfolio demonstrating the full UX design process, including clinical problem framing, workflow mapping, data visualization, interaction design, usability testing, and clear design rationale.

• Advanced experience designing responsive web experiences and native mobile applications.

• Familiarity with iOS and Android design conventions, accessibility requirements, and platform-specific interaction patterns.

• Ability to translate abstract concepts, complex requirements, and clinical workflows into practical, intuitive, and engaging user experiences.

• Strong communication and presentation skills, including the ability to explain complex design concepts, articulate design decisions, and discuss tradeoffs with technical and nontechnical stakeholders.

• Experience collaborating with cross-functional teams throughout product development, validation, and delivery.

• Strongly preferred: Experience designing companion experiences for sensors, wearables, connected devices, or data-rich health products.

• Preferred: Previous experience as a Senior or Lead UX Designer delivering complex digital health, medical device, or clinical software products.

• Preferred: A bachelor’s degree in Human-Computer Interaction (HCI), Interaction Design, Product Design, Industrial Design, Cognitive Science, Human Factors, or a related field.

• Preferred: Proficiency with modern design, prototyping, and collaboration tools, particularly Figma.

• Preferred: Familiarity with design systems and AI-enabled design workflows.

• Preferred: Experience with regulated medical device software, prescription digital health products, human factors and usability engineering, WCAG accessibility guidelines, and healthcare onboarding.

• A user-focused mindset, strong analytical thinking, attention to detail, and the ability to balance user needs, technical constraints, and regulatory considerations.

• Availability to work directly as an employee of the staffing partner for the duration of the contract.

Benefits

• Hourly compensation: $55–$65 per hour, paid on a W-2 basis, depending on qualifications.

• Work arrangement: Remote position.

• Contract duration: Expected to run from October 26, 2026, through December 31, 2026, with the opportunity initially described as a contract of more than two months.

• Healthcare coverage: Medical, dental, and vision insurance.

• Behavioral health support: Access to a behavioral health platform.

• Health savings: Health Savings Account (HSA).

• Additional insurance options: Voluntary hospital indemnity, critical illness, accident, and term life insurance coverage.

• Retirement savings: Access to a 401(k) plan.

• Paid sick time: Available in applicable states and municipalities.

• Commuter benefits: Available in Dallas, New York City, San Francisco, and Illinois.

• Recruiting support: Access to an experienced recruiting team and ongoing career guidance.

• Professional opportunities: Exposure to a broad client network and potential access to future contract, contract-to-hire, and permanent placement opportunities.