ServiceNow Senior Developer

<h3>Accountabilities:</h3><li>Architect, develop, and maintain robust integrations between ServiceNow and enterprise HR platforms such as Workday, SAP SuccessFactors, and Oracle HCM using Integration Hub, REST APIs, and SOAP APIs.</li><li>Design, configure, and optimize automated workflows using Flow Designer, Advanced Workflow Automation (AWA), and Virtual Agent to streamline business operations and improve service delivery.</li><li>Implement and enhance generative AI and intelligent automation capabilities, including Now Assist and Predictive Intelligence, to improve user experiences and support data-driven decision-making.</li><li>Monitor and optimize platform performance using Performance Analytics, Automated Test Framework (ATF), and established platform governance practices to ensure reliability, quality, and compliance.</li><li>Manage the end-to-end development and enhancement of ServiceNow HRSD and ITSM modules, with a focus on Core HR Case Management, Employee Relations, and Employee Center Pro customization.</li><li>Develop advanced Service Portals with intuitive, responsive, and user-friendly interfaces tailored to diverse business and employee needs.</li><li>Collaborate with cross-functional stakeholders to translate business requirements into scalable technical solutions, ensuring alignment with enterprise objectives and platform best practices.</li><h2>Requirements:</h2><li>At least 7 years of professional experience in IT services, with substantial hands-on expertise in ServiceNow development and enterprise solution delivery.</li><li>Proven experience designing, implementing, and maintaining integrations between ServiceNow and HR platforms, particularly Workday, SAP SuccessFactors, or Oracle HCM.</li><li>Strong technical proficiency in ServiceNow Integration Hub, REST and SOAP APIs, Flow Designer, Advanced Workflow Automation (AWA), and Virtual Agent.</li><li>Demonstrated experience implementing generative AI and intelligent automation solutions within ServiceNow, including Now Assist and Predictive Intelligence.</li><li>Solid knowledge of Performance Analytics, Automated Test Framework (ATF), platform optimization, and ServiceNow governance standards.</li><li>Comprehensive understanding of ServiceNow HRSD and ITSM modules, particularly Core HR Case Management, Employee Relations, and Employee Center Pro.</li><li>Advanced development skills in Service Portal, including the ability to build and customize complex, responsive user interfaces.</li><li>Strong analytical, troubleshooting, and problem-solving abilities, combined with effective communication and cross-functional collaboration skills.</li><li>Ability to work independently in a remote environment, manage competing priorities, and deliver high-quality solutions within established timelines.</li><li>Willingness to work within the indicated annual compensation range of ₹12–14 LPA.</li><h2>Benefits:</h2><li>
<strong>Competitive compensation:</strong>Annual salary range of ₹12–14 LPA, depending on experience and suitability.</li><li>
<strong>Remote work:</strong>Opportunity to work remotely from India.</li><li>
<strong>Full-time opportunity:</strong>Long-term professional engagement in the IT services sector.</li><li>
<strong>Advanced technology exposure:</strong>Hands-on involvement with ServiceNow integrations, enterprise HR platforms, generative AI, and intelligent workflow automation.</li><li>
<strong>Professional growth:</strong>Opportunities to deepen expertise in ServiceNow HRSD, ITSM, platform governance, and enterprise solution architecture.</li><li>
<strong>Meaningful impact:</strong>Contribute to digital transformation initiatives that enhance employee experiences, automate business processes, and improve service delivery.</li>