Sr. Cloud Administrator

<h3>Accountabilities</h3><li>Design, deploy, maintain, and optimize secure, scalable, and highly available cloud infrastructure, primarily using AWS and other relevant cloud technologies.</li><li>Monitor infrastructure performance, troubleshoot technical issues, maintain service availability, and provide timely support for critical incidents, including off-hours support when required.</li><li>Evaluate and prioritize infrastructure requests from multiple business units by assessing technical complexity, business value, and operational impact.</li><li>Develop, maintain, and improve CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or similar tools to automate application delivery and infrastructure provisioning.</li><li>Implement and manage Infrastructure as Code practices using Terraform, establishing reusable infrastructure components and standardized deployment patterns.</li><li>Oversee application deployments and releases across staging and production environments, ensuring consistency, reliability, and minimal disruption.</li><li>Maintain comprehensive technical documentation, including infrastructure reference architectures, standard operating procedures, deployment workflows, troubleshooting guides, and incident resolution procedures.</li><li>Identify and implement cloud cost optimization strategies while maintaining performance, availability, and security standards.</li><li>Ensure cloud infrastructure and operational processes comply with applicable regulatory frameworks, including SOC 2, ISO 27001, and GDPR, as well as internal security policies.</li><li>Collaborate with external Managed Service Providers (MSPs) to oversee service delivery, validate technical recommendations, and align cloud operations with business and security objectives.</li><li>Assess and implement emerging cloud-native AI services and AI-driven operational tools to improve monitoring, automate defect triage, and enhance operational efficiency.</li><li>Support and maintain customer-facing services, including APIs, Software as a Service (SaaS), and Data as a Service (DaaS) platforms.</li><h2>Requirements</h2><li>At least 5 years of progressively responsible, hands-on experience managing cloud infrastructure and operations, with strong expertise in Amazon Web Services (AWS).</li><li>Demonstrated experience administering Linux and Windows Server environments, including server maintenance, system configuration, and troubleshooting.</li><li>Strong knowledge of AWS services, including EC2, S3, IAM, CodeDeploy, CloudWatch, ECS/Fargate, Lambda, VPC, Application Load Balancer (ALB), CloudFront, MSK, SQS, SNS, and CloudFormation.</li><li>Experience with server and container image creation and management using tools such as Packer, Docker, and EC2 Image Builder.</li><li>Hands-on experience supporting CI/CD pipelines with Azure DevOps, GitHub Actions, Jenkins, or comparable automation tools.</li><li>Familiarity with Windows-based application environments, including IIS, Active Directory, .NET, and related technologies.</li><li>Basic SQL administration skills and experience managing database technologies such as Amazon RDS, Aurora, and DynamoDB.</li><li>Experience managing networking in hybrid environments, including routing, firewalls, load balancing, and connectivity.</li><li>Strong automation and configuration management skills, with practical experience implementing Infrastructure as Code and repeatable operational processes.</li><li>Understanding of cloud architecture design, infrastructure security, system reliability, and advanced monitoring solutions.</li><li>Ability to communicate professionally and effectively with technical teams, senior leadership, external partners, and other stakeholders.</li><li>Excellent written and verbal communication skills, with the ability to produce clear technical documentation and explain complex concepts to different audiences.</li><li>A proactive, adaptable, and self-directed approach to learning new technologies and applying them to operational challenges.</li><li>Familiarity with Jira and other Atlassian products is an advantage.</li><li>An AWS Certified Solutions Architect – Associate certification, or an equivalent qualification, is preferred.</li><li>Additional preferred experience includes designing Amazon cloud architectures, supporting customer-facing API, SaaS, and DaaS services, and implementing advanced monitoring solutions for cloud-based systems.</li><li>Must be legally eligible to work in Canada or the United States without requiring employer sponsorship now or in the future. Employment-based visa sponsorship is not available for this position.</li><h2>Benefits</h2><li>
<strong>Competitive salary:</strong>Estimated annual compensation of CAD $100,000–$135,000 for candidates hired in Canada. The final offer may vary depending on experience, education, certifications, skills, responsibilities, geographic location, and other business considerations.</li><li>
<strong>Fully remote work:</strong>Work from anywhere in Canada or the continental United States, subject to applicable employment and work authorization requirements.</li><li>
<strong>Professional growth:</strong>Opportunities to expand expertise in cloud architecture, infrastructure automation, AI-driven operations, and emerging cloud-native technologies.</li><li>
<strong>Technical ownership:</strong>The opportunity to influence cloud infrastructure standards, architecture decisions, operational practices, and long-term platform improvements.</li><li>
<strong>Meaningful impact:</strong>Contribute to mission-critical environmental monitoring and data services that help organizations understand and respond to weather, wildfire, water, and other environmental risks.</li><li>
<strong>Collaborative environment:</strong>Work with cross-functional teams and external technology partners to improve service reliability, security, and operational performance.</li>