Sr. Specialist IT Tech lead planning

<h3>Accountabilities:</h3><li>
<strong>Application Ownership and Governance:</strong>Take technical ownership of global supply chain planning applications, ensuring stability, reliability, performance, and alignment with business requirements throughout the application lifecycle.</li><li>
<strong>Supply Chain Planning Solutions:</strong>Support regional demand and supply planning teams, particularly in the US and Canada, in designing business processes that effectively leverage Kinaxis Rapid Response/Maestro capabilities.</li><li>
<strong>Technical Solution Design:</strong>Gather, analyze, and document business and technical requirements, translate functional needs into technical specifications, and implement scalable, configurable solutions aligned with operational objectives.</li><li>
<strong>Kinaxis Configuration and Development:</strong>Configure planning workbooks, worksheets, alerts, scenarios, scheduled tasks, scorecards, automation chains, and dashboards to support effective planning and decision-making.</li><li>
<strong>Data Modeling and Integration:</strong>Maintain supply chain data models, including hierarchies, measures, attributes, calculations, table structures, and planning logic. Support integrations between Kinaxis and ERP platforms such as JD Edwards (JDE) and Oracle.</li><li>
<strong>Workflow Automation and Optimization:</strong>Develop and maintain calculations, filters, queries, data transformations, and automated workflows to improve planning efficiency, system accuracy, and user experience.</li><li>
<strong>System Testing and Validation:</strong>Develop and execute test scripts, user acceptance testing (UAT) scenarios, and validation plans for new implementations, system enhancements, and configuration changes.</li><li>
<strong>Regulatory Compliance:</strong>Ensure applications remain in a validated state throughout their lifecycle, maintain appropriate validation documentation, and support risk assessments, audits, and regulatory inspections in regulated and non-regulated environments.</li><li>
<strong>Application Maintenance and Enhancements:</strong>Coordinate system upgrades, patches, maintenance activities, defect tracking, and technical enhancements in collaboration with internal IT teams, business process owners, and external vendors.</li><li>
<strong>Incident Management and Troubleshooting:</strong>Investigate production issues involving data discrepancies, integration failures, calculation errors, performance degradation, and planning exceptions. Perform root cause analysis and coordinate timely resolution.</li><li>
<strong>Cloud and Infrastructure Support:</strong>Support application deployment, configuration, and maintenance in cloud environments, including AWS and Azure, while addressing integration and infrastructure-related challenges.</li><li>
<strong>Documentation and Change Management:</strong>Maintain accurate functional requirements, technical design specifications, validation records, change control documentation, and other system governance materials.</li><li>
<strong>Stakeholder Collaboration:</strong>Work closely with business users, IT teams, vendors, and other stakeholders to prioritize enhancements, manage changes, and ensure applications continue to meet operational needs.</li><li>
<strong>Continuous Improvement:</strong>Identify opportunities to improve system performance, planning accuracy, automation, and user adoption while contributing to broader digital transformation initiatives.</li><h2>Requirements:</h2><li>Bachelor's degree in Computer Science, Information Systems, or a related technical discipline.</li><li>At least 5 years of professional experience in supply chain planning applications, business systems analysis, enterprise applications, or related technology environments.</li><li>A minimum of 2 years of hands-on experience with Kinaxis Rapid Response/Maestro, particularly its demand planning and supply planning modules.</li><li>Strong practical knowledge of Kinaxis configuration, including planning workbooks, worksheets, alerts, scenarios, dashboards, scorecards, scheduled tasks, and automation chains.</li><li>Solid understanding of Kinaxis data modeling concepts, including table structures, relationships, hierarchies, measures, attributes, calculations, and planning logic.</li><li>Experience developing or maintaining queries, filters, calculations, data transformations, and automated workflows within the Kinaxis environment.</li><li>Familiarity with ERP integrations, particularly systems such as JD Edwards (JDE) and Oracle, and an understanding of data exchange mechanisms and integration interfaces.</li><li>Knowledge of cloud infrastructure and application deployment, preferably with exposure to AWS, Microsoft Azure, or other cloud-based environments.</li><li>Experience with system integrations, web services, APIs, and production application support, including the investigation of complex data and performance issues.</li><li>Ability to develop and execute test scripts, UAT scenarios, validation plans, and technical documentation to support controlled system changes.</li><li>Understanding of change management, system validation, risk assessment, and compliance requirements in regulated or non-regulated environments.</li><li>Strong analytical and problem-solving skills, with the ability to perform root cause analysis, resolve technical issues, and recommend sustainable improvements.</li><li>Excellent written and verbal communication skills, with the ability to translate technical concepts into clear information for business stakeholders.</li><li>Strong stakeholder management and collaboration skills, with the ability to coordinate effectively across business, IT, and vendor teams.</li><li>Good organizational and prioritization skills, with the ability to manage multiple application support, maintenance, and enhancement activities.</li><li>Familiarity with Agile, Waterfall, or hybrid project management methodologies is an advantage.</li><li>Kinaxis certifications, particularly Author Level 1, Administrator Level 1, and Integration Level 1, are desirable.</li><h2>Benefits:</h2><li>
<strong>Remote working:</strong>Opportunity to work remotely from India, providing flexibility in your work location.</li><li>
<strong>Full-time employment:</strong>Join a global technology and business environment supporting essential supply chain planning operations.</li><li>
<strong>Technical career development:</strong>Deepen your expertise in Kinaxis Rapid Response/Maestro, enterprise application management, data modeling, and system integrations.</li><li>
<strong>Digital transformation exposure:</strong>Contribute to initiatives that improve supply chain planning capabilities, automation, and operational efficiency.</li><li>
<strong>Cross-functional collaboration:</strong>Work with international business teams, IT professionals, and external partners on complex enterprise technology solutions.</li><li>
<strong>Professional growth:</strong>Develop your capabilities in technical leadership, system governance, validation, stakeholder management, and continuous improvement.</li><li>
<strong>Meaningful business impact:</strong>Help ensure the reliability and effectiveness of planning systems that support demand forecasting, supply planning, and operational decision-making.</li><li>
<strong>Inclusive work environment:</strong>Contribute to a professional culture that values collaboration, continuous learning, and equal employment opportunities.</li><li>
<strong>Salary and additional benefits:</strong>Specific compensation, healthcare coverage, paid leave, bonuses, and other benefits have not been detailed in the available job description and should be confirmed during the recruitment process.</li>