Territory Manager

<h3>Accountabilities</h3><li>Develop and maintain strong relationships with existing hospitals, laboratories, healthcare providers, and other key customers to improve customer satisfaction and support long-term business growth.</li><li>Identify, prospect, and engage potential customers and product users, converting new opportunities into active accounts and expanding the organization's market presence.</li><li>Achieve and exceed quarterly and annual sales targets by implementing effective territory plans and identifying opportunities to increase revenue.</li><li>Manage and expand existing accounts by promoting additional products and services, increasing account penetration, and identifying opportunities for repeat business.</li><li>Coordinate with internal teams and distribution partners to secure new orders and renew existing business, ensuring product availability, delivery schedules, and inventory levels meet customer requirements.</li><li>Build productive relationships with physicians, laboratory staff, laboratory supervisors, purchasing teams, and other healthcare decision-makers.</li><li>Maintain regular communication with current and prospective customers regarding product updates, promotional programs, pricing changes, and commercial opportunities.</li><li>Collaborate closely with country and regional sales leadership to align sales activities, improve customer experience, and support broader commercial objectives.</li><li>Manage distributor relationships, supporting effective product representation, sales execution, customer coverage, and market development.</li><li>Maintain up-to-date knowledge of new products, services, and product innovations, gathering customer feedback on market acceptance, challenges, and potential improvements.</li><li>Monitor competitor offerings, product developments, sales promotions, catalogs, and marketing activities to strengthen sales effectiveness and provide actionable market intelligence.</li><li>Attend industry trade shows and relevant events, generate new leads, follow up with prospective customers, submit orders, and prepare reports for sales and marketing leadership.</li><li>Maintain accurate customer records, sales expense reports, field activity documentation, and other required business reports.</li><li>Travel regularly within the assigned territory and, when required, to other regions to support customers, product demonstrations, sales initiatives, and business priorities.</li><li>Complete special projects and additional assignments as needed to support commercial performance and customer service objectives.</li><li>Adhere to applicable workplace and product-handling requirements, including safety procedures relevant to healthcare environments and potential exposure to infectious materials.</li><h2>Requirements</h2><li>Bachelor's degree in Business, Biology, or a related discipline, with at least five years of relevant professional experience, including a minimum of three years in medical device sales, or an equivalent combination of education and experience.</li><li>Demonstrated success in medical device sales, territory management, business development, or a related healthcare commercial role, with a track record of achieving sales targets and growing customer accounts.</li><li>Experience managing distributors and developing effective relationships with external sales partners to improve market coverage and commercial performance.</li><li>Strong understanding of account management, sales planning, customer acquisition, pipeline development, and territory growth strategies.</li><li>Excellent oral and written communication skills, with the ability to build trust and communicate effectively with physicians, laboratory professionals, purchasing teams, senior leaders, and other stakeholders.</li><li>Strong interpersonal and relationship-building skills, with the ability to engage stakeholders at all organizational levels and maintain productive long-term partnerships.</li><li>High attention to detail and accuracy when managing customer records, sales reports, expenses, orders, and commercial documentation.</li><li>Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to prepare reports, analyze sales information, and communicate business insights.</li><li>Excellent organizational and time-management skills, including the ability to prioritize competing assignments, manage multiple projects, and work effectively in a dynamic sales environment.</li><li>A creative, innovative, and proactive mindset, with a strong interest in medical technologies, product development, and improving customer outcomes.</li><li>Ability to analyze market trends, understand competitive positioning, gather customer insights, and translate findings into actionable sales strategies.</li><li>Willingness to travel extensively, potentially up to 50% of working time, including travel outside the assigned territory when business needs require.</li><li>Ability to work in healthcare environments where exposure to bloodborne pathogens or other potentially infectious materials may occur, following applicable safety procedures.</li><li>Physical ability to wear approximately 7–9 pounds of protective lead equipment for extended periods when required, alongside the ability to stand, walk, sit, reach, and use a computer for prolonged periods.</li><li>Ability to meet relevant visual requirements, including close and distance vision, color vision, peripheral vision, and depth perception.</li><li>Availability for occasional on-call responsibilities, potentially requiring coverage at any time, including nights and weekends, as business needs dictate.</li><h2>Benefits</h2><li>
<strong>Career development:</strong>Build your career in the medical device industry while developing expertise in territory management, healthcare sales, and strategic account development.</li><li>
<strong>Regional exposure:</strong>Work with customers and commercial stakeholders across India and the broader Asia-Pacific region.</li><li>
<strong>Commercial ownership:</strong>Take responsibility for territory growth, customer relationships, sales performance, and market development.</li><li>
<strong>Healthcare innovation:</strong>Represent innovative medical products and contribute to their adoption among healthcare professionals and institutions.</li><li>
<strong>Cross-functional collaboration:</strong>Work closely with sales leadership, distribution partners, healthcare professionals, and internal teams.</li><li>
<strong>Professional growth:</strong>Gain exposure to industry trade shows, product launches, competitive intelligence, and evolving healthcare market trends.</li><li>
<strong>Performance-driven environment:</strong>Develop your commercial capabilities through measurable sales objectives and opportunities to expand existing and new customer accounts.</li>