Value Engineer

Accountabilities

• Lead value discovery: Partner with Account Directors and Solution Engineering teams to identify customer initiatives, strategic priorities, operational challenges, desired outcomes, urgency, success criteria, and initial value hypotheses.

• Deliver business value assessments: Review self-service assessments and lead comprehensive, customer-specific Business Value Assessments (BVAs) when deeper discovery, customer data, multiple value drivers, or executive-level financial justification is needed.

• Build business cases and ROI models: Develop transparent financial models using customer data, relevant benchmarks, and conservative assumptions to quantify expected outcomes, return on investment, and the cost of inaction.

• Validate data and assumptions: Establish baseline metrics, assess data readiness, identify information gaps, document risks and assumptions, and collaborate with operational, executive, and financial stakeholders to validate findings.

• Communicate value to executives: Facilitate customer workshops and present value hypotheses, financial analyses, findings, and recommendations to executive, financial, operational, and technical audiences.

• Develop customer-accepted Value Plans: Document validated priorities, baseline metrics, target outcomes, executive sponsors, data owners, assumptions, risks, and agreed measures of success.

• Align proofs of value with business outcomes: Ensure demonstrations and proof-of-value initiatives are designed to validate the business results identified during the assessment process.

• Coordinate presales-to-post-sales transitions: Prepare accepted business assessments and Value Plans for formal handoff to Solution Consultants, Customer Success, Professional Services, Technical Account Managers (TAMs), and other post-sales stakeholders.

• Enable sales teams: Help Sales and Solution Engineering apply value frameworks and self-service assessments consistently, strengthening discovery, value positioning, and the responsible use of assumptions.

• Improve value-engineering methodology: Maintain tools, templates, benchmarks, and quality standards while incorporating lessons from Business Value Reviews into future assessments and processes.

Requirements:

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field, or equivalent practical experience.

• At least 5 years of experience in enterprise software value engineering, business consulting, solution consulting, financial analysis, or a comparable customer-facing presales role.

• Demonstrated experience leading executive discovery and developing credible business cases, financial models, ROI analyses, and outcome-based recommendations.

• Strong analytical skills, including experience evaluating operational and service-management data, establishing performance baselines, identifying value drivers, and validating assumptions.

• Ability to translate complex technical capabilities and data into clear business outcomes for executive, financial, operational, and technical audiences.

• Excellent workshop facilitation, executive presentation, written communication, and stakeholder-management skills.

• Ability to manage multiple strategic customer engagements, challenge unsupported assumptions constructively, and collaborate effectively across Sales, Solution Engineering, Customer Success, Professional Services, TAM, Product, and Finance.

• Experience with SaaS, cloud platforms, digital employee experience, IT operations, service management, automation, or enterprise software.

• Familiarity with value-selling methodologies, CRM systems, and business-value platforms such as ValueCore.

• Experience supporting proofs of value, executive business-case reviews, and structured presales-to-post-sales handoffs.

• Relevant certifications in value engineering, finance, cloud technologies, IT service management, or consulting are advantageous.

Benefits:

• Competitive compensation with bonus opportunities.

• Fully remote work within the United States.

• Flexible paid time off (PTO) and paid holidays.

• 401(k) retirement plan with employer matching.

• Comprehensive health insurance, including 100% employer-paid medical coverage.

• Parental leave of up to 12 weeks.

• Financial protection benefits, including basic life insurance and short-term and long-term disability coverage, all 100% employer-paid.

• Team engagement opportunities, including quarterly team-building events, leadership luncheons, and company-wide meetings.

• Collaborative workplace culture with an open-door policy and business-casual dress code.

• Professional growth opportunities in an inclusive, diverse environment that encourages employees to develop their skills and contribute to meaningful change.