Workday Director - EMEA Professional Services Leader

Accountabilities

• RegionalBusinessLeadership:LeadtheEMEAWorkdayProfessionalServicesbusiness,owningregionalfinancialperformance,includingrevenue,margins,utilization,backlog,andforecastingaccuracy.Developandexecuteannualoperatingplansalignedwithglobalstrategicobjectives.

• GrowthandCommercialStrategy:PartnerwithSalesandallianceteamstodrivepipelinedevelopment,supportstrategicopportunities,reviewdeals,andexpandregionalmarketpresence.Contributetopricingstrategies,proposals,contractreviews,andstatementsofwork.

• DeliveryExcellence:OverseethesuccessfuldeliveryofWorkdayimplementations,optimizationprojects,andmanagedservices.Establishconsistentgovernanceframeworks,deliverymethodologies,qualitystandards,andriskmanagementpracticesacrosstheregion.

• PerformanceandRiskManagement:Monitorkeyperformanceindicators,includingprojecthealth,deliverytimelines,profitability,customersatisfaction,andbillableutilization.Interveneinhigh-riskengagements,resolveescalations,andensureprojectcommitmentsremainalignedwithbusinessobjectives.

• ExecutiveClientRelationships:Buildandmaintainstrongrelationshipswithseniorcustomerstakeholders.Actasanexecutivesponsorforstrategicaccountsandcriticalprograms,supportingcustomerretention,accountexpansion,andthedevelopmentofreferenceableclients.

• TalentandOrganizationalDevelopment:Build,lead,anddevelopahigh-performingregionalleadershipteam.Attractandretainconsultingtalent,coachmanagersandemergingleaders,establishsuccessionplans,andpromoteemployeeengagementandcontinuousimprovement.

• StrategicAllianceManagement:DevelopexecutiverelationshipswithregionalWorkdayleadership,coordinatejointaccountplanningandgo-to-marketinitiatives,andrepresenttheorganizationwithinthebroaderpartnerecosystem.

• Cross-FunctionalCollaboration:Workcloselywithgloballeadership,deliveryteams,resourcemanagement,andcommercialstakeholderstooptimizecapacity,improveoperationalefficiency,andsupportscalableregionalgrowth.

Requirements

• ProfessionalServicesLeadership:Atleast12yearsofexperienceinconsultingorprofessionalservicesleadership,includingaminimumof5yearsmanagingregionalormulti-countrydeliveryorganizations.

• WorkdayExpertise:DeepknowledgeofWorkdayimplementationprojectsandpost-productionservices,withanunderstandingofenterprisetransformationprogramsandcomplexcustomerenvironments.

• BusinessandFinancialAcumen:Provensuccessmanagingregionalbusinessperformanceandachievingrevenue,margin,utilization,backlog,andgrowthtargets.Strongexperiencewithforecasting,operationalplanning,andcommercialdecision-makingisessential.

• EnterpriseDeliveryExperience:Demonstratedabilitytoleadlarge-scaletransformationprograms,establishdeliverygovernance,manageprojectrisks,andensurehigh-qualityoutcomesacrossmultipleengagements.

• ExecutiveStakeholderManagement:Extensiveexperiencebuildingrelationshipswithsenior-levelcustomers,managingcomplexescalations,andinfluencingdecisionsacrossenterpriseorganizations.

• RegionalLeadership:ProvenabilitytoleadgeographicallydispersedteamsacrossEMEA,developeffectivemanagementstructures,andalignlocalexecutionwithglobalbusinessobjectives.

• CommercialandStrategicSkills:Strongnegotiation,accountplanning,opportunitymanagement,andpartnershipskills,withtheabilitytocollaborateeffectivelyacrossSales,Delivery,CustomerSuccess,andallianceorganizations.

• LeadershipCompetencies:Excellentexecutivepresence,communication,strategicthinking,changeleadership,andorganizationaldevelopmentcapabilities.Acollaborativemindset,highaccountability,resilience,andacommitmenttodevelopingothersareessential.

• TravelandWorkAuthorization:Willingnesstotravelupto40%acrossEMEAandattendstrategicglobalmeetings.Candidatesmusthavecurrentandfutureauthorizationtoworkintheiremployingcountrywithoutrequiringvisasponsorship.

Benefits

• Competitivetotalrewardspackagealignedwithexperienceandresponsibilities.

• Healthcoverageandwellbeingprogramstosupportphysicalandmentalwellness.

• Paidleave,includingvacation,sickleave,andparentalleave.

• Retirementplansandbenefitsdesignedtosupportlong-termfinancialwellbeing.

• Continuingeducation,professionaltraining,andopportunitiesforleadershipdevelopment.

• Careerprogressionopportunitieswithinagrowinginternationalorganization.

• Collaborative,inclusive,anddiverseworkingenvironment.

• Remoteandvirtualworkingoptions,dependingonlocationandbusinessrequirements.

• Opportunitiestoworkwithglobalclients,experiencedconsultingprofessionals,andstrategictechnologypartners.

• Theopportunitytoinfluenceregionalstrategy,develophigh-performingteams,andcontributetocomplexenterprisetransformationinitiatives.