Senior Consultant- Process & Change Manager- FSI

Level: Senior Consultant

Location: Singapore

Process & Change Manager – Digital Transformation / Technology

Overview

We are seeking an experienced Process & Change Manager with a strong background in digital

transformation, data governance, and enterprise technology delivery. The ideal candidate will

drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.

Key Responsibilities

1. Process Transformation & Governance

• Lead enterprise-wide process transformation initiatives across the Software

Development Lifecycle (SDLC) covering Agile and Waterfall models.

• Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.

• Standardize governance frameworks, controls, and delivery practices to improve

auditability and execution consistency.

• Ensure effective back-testing and validation of controls for sustainability.

2. Digital Delivery & Automation

• Design and implement workflow automation solutions using tools like JIRA, Excel/VBA,

and automation platforms.

• Drive efficiency improvements by reducing manual effort and cycle time across

operations.

• Support data-driven reporting and governance dashboards using BI tools.

3. Change Management & Stakeholder Engagement

• Partner with senior stakeholders (engineering leads, product owners, test managers) to

drive adoption of new processes.

• Lead change enablement initiatives, including training, communication, and

documentation.

• Facilitate cross-functional alignment across large-scale technology programs.

4. Program Delivery & Agile Execution

• Serve as Scrum Master/Product Manager in digital and data transformation programs.

• Manage SIT/UAT governance, release planning, and delivery tracking