German Customer Support Consultant for Telecommunications Company - Athens

Are you fluent German speaker?

You can now work as aGerman Customer Support Consultant for the largest German telecommunications provider in Europe.

Apply now and live your next job experience in Greece!

As a customer service consultant in this project, your daily responsibilities will include:

• Respond promptly to customer inquiries and concerns via phone, email, or chat
• Resolve customer issues and complaints effectively and efficiently
• Manage high volumes of inbound calls
• Upsell products and services to customers when appropriate
• Escalate customer issues to the appropriate department or manager as needed
• Collaborate with other departments to resolve customer issues and concerns

Requirements

The role of a German Customer Support Consultant requires:

• C2 in German & B2 in English (Written & verbal)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Relocation to Greece (On-site & Remote options available)
• EU Passport

Benefits

What you' ll gain:

• Excellent monthly salary 1300 gross
• 14 salaries per year
• Unlimited contract
• Performance bonus
• Unlimited sales bonus (based on upselling)
• Meal voucher (100-130 EUR per month )
• Health Package
• On-site / Remote options available
• Complete relocation support:
  Flight to Athens
  Taxi to pick up from airport
  Airbnb for 4 weeks
  Assistance to issue hiring documents