Office 365 Administrator

<ul>
<li>Champion the adoption of Office 365 services as appropriate for our business</li>
<li>Manage and monitor Office 365 services and desktop support (Laptops)</li>
<li>Formulate and create Office 365 SharePoint sites for domain users and external client access</li>
<li>Maintain a highly secure system through proper configuration and system access monitoring</li>
<li>Troubleshoot and resolve issues with user access to cloud services</li>
<li>Monitor and communicate to stakeholders or client the performance of the services.</li>
<li>Deliver a consistent process for incident and problem escalation along with resolution</li>
<li>Assist with the creation of policies around the proper use of Office 365 services and support.</li>
<li>Administer and support Office 365 and MS Exchange policies</li>
<li>Administer and support system backup and disaster recovery processes</li>
<li>Maintain inventory of equipment and software licenses.</li>
</ul><h2>Requirements</h2><ul>
<li>Strong analytical and planning skills</li>
<li>Good communication and presentation skills</li>
<li>Excellent problem-solving skills</li>
<li>Progressive experience in a technical help desk or a customer service environment</li>
<li>Office 365 administration experience</li>
<li>Microsoft certifications is an advantage</li>
<li><strong>Willing to be deployed in Ortigas (hybrid)</strong></li>
</ul>