German Customer Care Specialist -Athens

Do you speak German? Then we want you to workin Greecefor one of the biggest multinational companies in Europe!

On behalf of our client we are looking for enthusiastic & communicativeGerman Customer Care Specialiststo join a dynamic team & reresent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

Responsibilities

• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Identify and assessing customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers

Requirements

• Native /near-native level in German
• B2 level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit

Benefits

• Competitive remuneration package
• 14 salaries per year
  
• Extra productivity bonuses
• 4 weeks accommodation provided
• First class ongoing training and development
• Career development opportunities
• Multicultural and modern working environment
  

And of course, as promised… Relocation!

• Flight ticket to Greece
• Cab fare from Airport to your hotel
• 4-week hotel accommodation
• Assistance finding an apartment
• Real estate fee covered by company

Only CVS in English will be reviewed