Telephony Developer
- Work arrangement
- On-site
- Occupation
- Software & IT
- Location
- Ortigas Center, Metro Manila, PH
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
<h3>Job Description</h3><ul>
<li>Responsible for handling developments for telephony system used by contact center.</li>
<li>Develop call flow scripts and assess user experience based on contact center requirement.</li>
<li>Technical support for call flow changes and initiatives</li>
<li>Oversees the preparation and planning of call flows and communication improvements.</li>
</ul><h2>Requirements</h2><h3>Qualifications</h3><ul>
<li>At least 2 years experience on coding and development on Voice Solutions</li>
<li>Has knowledge and background on call flow development</li>
<li>Programming Languages: Java VXML, Php, SQL, VoiceXML</li>
<li>Web Scripting: HTML, JSP, JavaScript</li>
<li>Database Systems: Oracle/ Microsoft SQL Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman, Aspect, Twilio or any contact center platform</li>
<li>Has knowledge on API integrations and development</li>
</ul>