Head of Infrastructure Technology

<h2>About Your Tasks</h2><h2>Infrastructure Management</h2><ul>
<li>Oversee the design, deployment, and maintenance of IT infrastructure, including servers, networks, storage systems, and other hardware and software components.</li>
<li>Develop and implement strategies for infrastructure capacity planning, performance optimization, and disaster recovery.</li>
<li>Ensure high availability and reliability of IT services through proactive monitoring and maintenance practices.</li>
</ul><h2>Team Leadership</h2><ul>
<li>Lead and manage a team of IT professionals, including network engineers, system administrators, and support staff.</li>
<li>Foster a collaborative and innovative team environment, encouraging professional development and continuous learning.</li>
<li>Set performance goals, conduct regular performance evaluations, and provide coaching and mentorship to team members.</li>
</ul><h2>Security and Compliance</h2><ul>
<li>Implement and enforce security policies and procedures to protect the organization's IT infrastructure from threats and vulnerabilities.</li>
<li>Ensure compliance with industry regulations, standards, and best practices, such as GDPR, HIPAA, and ISO/IEC 27001.</li>
<li>Conduct regular security assessments, audits, and penetration testing to identify and mitigate risks.</li>
</ul><h2>Vendor and Stakeholder Management</h2><ul>
<li>Manage relationships with external vendors and service providers, negotiating contracts and ensuring service level agreements (SLAs) are met.</li>
<li>Collaborate with internal stakeholders, including executives, department heads, and project managers, to align IT infrastructure initiatives with business objectives.</li>
<li>Communicate infrastructure status, issues, and recommendations to senior management in a clear and concise manner.</li>
</ul><h2>Project Management</h2><ul>
<li>Lead infrastructure projects from initiation to completion, ensuring they are delivered on time, within budget, and meet quality standards.</li>
<li>Develop and manage project plans, budgets, and timelines, coordinating resources and stakeholders as needed.</li>
<li>Monitor project progress, identify risks and issues, and implement corrective actions to keep projects on track.</li>
</ul><h2>Innovation and Improvement</h2><ul>
<li>Stay current with emerging technologies and industry trends, evaluating their potential impact on the organization's IT infrastructure.</li>
<li>Identify opportunities for infrastructure improvement and innovation, driving initiatives to enhance performance, scalability, and efficiency.</li>
<li>Foster a culture of continuous improvement, encouraging the adoption of best practices and new technologies.</li>
</ul><h2>Requirements</h2><h2>Education and Experience</h2><ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., Cisco, Microsoft) is a plus.</li>
<li>At least 5-7 years of experience in IT infrastructure management, with a proven track record of leading and managing infrastructure teams.</li>
<li>Extensive knowledge of IT infrastructure components, including networking, servers, storage, virtualization, and cloud technologies.</li>
<li>Experience of technologies such as Veeam, SQL, Office 365, VMware would be advantageous.</li>
</ul><h2>Technical Skills</h2><ul>
<li>Proficiency in network and system administration, including experience with routers, switches, firewalls, and load balancers.</li>
<li>Strong understanding of virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, Google Cloud).</li>
<li>Familiarity with IT service management frameworks (e.g., ITIL) and project management methodologies (e.g., Agile, Scrum).</li>
</ul><h2>Soft Skills</h2><ul>
<li>Excellent leadership and team management skills, with the ability to inspire and motivate team members.</li>
<li>Strong analytical and problem-solving abilities, with a keen attention to detail.</li>
<li>Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.</li>
<li>Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.</li>
</ul>