Dutch Speaking Customer Service for Healthcare industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an opportunity for a Dutch Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals who possess a passion for helping others and are interested in making a significant impact within a vital sector while being part of a dedicated team.

Responsibilities

• Provide outstanding customer service to Dutch-speaking clients in the healthcare sector through phone, email, and chat communications.
• Assist clients with inquiries related to healthcare products, services, and account management.
• Guide customers through the process of obtaining necessary information, including appointment scheduling and product details.
• Resolve customer complaints and issues with empathy and professionalism.
• Work closely with healthcare professionals to ensure accurate and timely responses to customer inquiries.
• Maintain a comprehensive understanding of healthcare regulations and services to provide precise information.
• Document customer interactions accurately and maintain detailed records for compliance purposes.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably within the healthcare industry.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information and maintain confidentiality.
• Proficiency in customer service software and Microsoft Office Suite.
• Detail-oriented with strong organizational skills.
• Compassionate and understanding attitude towards customer needs in a healthcare context.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks