OpenText ECM Functional Consultant

<h2>Responsibilities:</h2><ul>
<li>Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management (ECM) solutions, ensuring compliance with project scope, timelines, and quality standards.</li>
<li>Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs.</li>
<li>Translate business requirements into clear functional specifications, use cases, and solution designs.</li>
<li>Configure and customize OpenText modules (e.g., Content Server, Extended ECM, Documentum) including metadata models, workflows, permissions, and integrations.</li>
<li>Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements.</li>
<li>Conduct functional testing, user acceptance testing (UAT) support, and solution validation to ensure system functionality meets business objectives.</li>
<li>Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements.</li>
<li>Prepare functional documentation, training materials, and operational guides for business users and administrators.</li>
<li>Mentor and guide junior consultants, assigning tasks and monitoring progress in functional workstreams.</li>
<li>Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution.</li>
<li>Stay current on OpenText product updates, security compliance requirements, and ECM best practices, advising clients on potential improvements.</li>
</ul><h2>Requirements</h2><ul><li>Proven experience as a Functional Consultant in OpenText ECM solutions.</li></ul><ul>
<li>Strong understanding of ECM concepts, workflows, metadata management, and integration patterns.</li>
<li>Experience with client engagement, requirements gathering, and solution documentation.</li>
<li>Ability to work on projects requiring Security Cat 2 clearance in Singapore.</li>
<li>Strong problem-solving skills and ability to manage multiple priorities.</li>
</ul>