Product Technical Support Engineer (0067 August 2025)

<h2>Roles &amp; Responsibilities</h2><h3>Key Accountabilities:</h3><ul>
<li>Involvement in vehicle navigation and project commissioning, testing, and troubleshooting</li>
<li>On-site hardware and software troubleshooting</li>
<li>Work closely with the customer’s engineering team to provide technical consultation and on- and off-site support</li>
<li>Advise customers/dealers for all warranty issues</li>
<li>Conduct technical investigation and ensure prompt closure</li>
<li>Review technical challenges and propose suitable technical solutions</li>
<li>Liaise with factory central support team to address product support issues</li>
<li>Provide technical training to dealers/customers</li>
<li>Provide technical training to internal technical staff</li>
<li>Any other ad-hoc duties as assigned by superior</li>
</ul><h2>Requirements</h2><h3><strong>Education &amp; Experience</strong></h3><ul>
<li>Degree in Electrical / Mechanical / Mechatronic Engineering, or</li>
<li>Diploma in Engineering field with 10 years of working experience</li>
</ul><h3><strong>Skills &amp; Competencies</strong></h3><ul>
<li>At least 1 years of hands-on experience with handling equipment ( forklifts, crane, lifting equipment, rotating equipment, conveyor belts, machinery</li>
<li>Good knowledge in high voltage systems, engines, transmissions, hydraulics, and electrical systems</li>
<li>Background in Control Systems and/or Mechatronics or AVG is a plus</li>
<li>Team player with strong problem-solving skills</li>
<li>Excellent interpersonal and communication skills</li>
<li>Must be independent and possess initiative</li>
<li>Able to work closely with internal stakeholders and provide technical support</li>
<li>Willingness to travel is required</li>
</ul><h2>Benefits</h2><h2>Chan Chee Meng</h2><h2>EA 07C3069</h2><h2>R1110620</h2>