- Consultor(a) SAP MM SR

Accountabilities

• Provide functional support and ongoing maintenance for SAP Materials Management (MM), ensuring system stability and business continuity.

• Manage and resolve support tickets, investigate incidents, and troubleshoot functional issues within SAP MM.

• Configure and maintain SAP MM functionalities according to business requirements and operational needs.

• Identify, implement, and monitor system improvements to optimize processes and enhance the user experience.

• Participate in SAP MM-related projects, enhancements, and change requests, ensuring effective delivery and alignment with business objectives.

• Support application management services (AMS) and ongoing SAP operations, prioritizing incidents and requests according to their urgency and business impact.

• Ensure compliance with established service-level agreements (SLAs), maintaining service quality and timely resolution of requests.

• Collaborate with business users, technical teams, and other stakeholders to understand requirements and deliver appropriate functional solutions.

• Apply knowledge of SAP SD to support integration and consistency between materials management and sales and distribution processes.

• Document configurations, incidents, solutions, and system changes to support knowledge sharing and continuous improvement.

Requirements:

• Solid professional experience working with SAP Materials Management (MM), including functional support, configuration, and ongoing system maintenance.

• Knowledge of SAP Sales and Distribution (SD), particularly where processes and integrations overlap with SAP MM.

• Previous experience in application management services (AMS), SAP support, or operational maintenance environments.

• Experience managing support tickets, troubleshooting incidents, implementing improvements, and contributing to SAP-related projects.

• Strong analytical and problem-solving skills, with the ability to investigate complex functional issues and identify effective solutions.

• Good understanding of business processes supported by SAP MM and their importance to operational continuity.

• Ability to prioritize requests, manage competing demands, and meet service-level agreements (SLAs).

• Strong communication and collaboration skills to work effectively with business users, technical teams, and project stakeholders.

• A proactive, organized, and service-oriented approach, with a commitment to quality, reliability, and continuous improvement.

• Nice to have:Experience supporting organizations in the energy, utilities, or infrastructure sectors.

Benefits:

• Work arrangement:Remote.

• Contract type:Independent contractor (PJ).

• Contract duration:Three months, with the possibility of renewal.

• Start date:As soon as the selected candidate is approved.

• Professional experience:The opportunity to work on SAP support, system enhancements, and application management initiatives.

• Technical exposure:Opportunities to apply SAP MM expertise and collaborate on processes involving SAP SD.

• Project variety:Exposure to operational support, incident management, continuous improvement, and SAP-related projects.