Internal Sales Associate

This role is for one of Weekday’s clients
Salary range: Rs 600000 - Rs 800000 (ie INR 6-8 LPA)
Min Experience: 5 years
Location: Bengaluru
JobType: full-time

Requirements

Position Summary:The role involves managing customer interactions, handling quotations and purchase orders, supporting external sales teams, and ensuring smooth coordination of sales processes. The ideal candidate should haveengineering expertise, strong knowledge ofCX and CRM tools, and experience working in anMNC environment.

Key Duties

Customer Engagement & Sales Support

• Handle customer inquiries and provide product information.
• Respond to RFQs (Request for Quotation), prepare and sendquotationsbased on customer requirements.
• Processpurchase orders (POs)and ensure timely follow-ups with customers.
• Maintain excellent customer relationships by addressing queries and concerns effectively.

Sales Coordination & CRM Management

• Maintain and update customer interactions in theCRM systemto track sales activities.
• Analyze customer requirements and provide insights to the external sales team.
• Handle documentation and coordination forimport and exporttransactions
• Generate and analyzeMIS reportsfor sales tracking and performance evaluation.

External Sales Support

• Work closely with the external sales team to provide back-end support.
• Assist in lead generation, follow-ups, and converting inquiries into sales.
  

Skills & Qualifications:

• Bachelor's degree inEngineering(Mechanical, Industrial, or related field).
• Hands-on experience inCX and CRM toolsfor managing customer relationships.
• Experience working in anMNC environmentwith cross-functional coordination.
• Proficiency inMS Office (Excel, Word, PowerPoint)andMIS reporting.
• Ability to multitask, prioritize, and work in a fast-paced environment.