Associate Director, Quality Engineering - Home Solutions

<h3>Accountabilities</h3><li>Lead quality engineering execution across a defined portfolio of applications, products, and agile delivery teams.</li><li>Manage, coach, and develop quality engineering leaders, engineers, and SDETs, with accountability for engagement, performance, and career growth.</li><li>Implement quality engineering standards, governance, and practices established by segment and enterprise leadership.</li><li>Direct quality planning and execution across functional, integration, end-to-end, regression, and release validation activities.</li><li>Partner with Product, Engineering, and delivery leaders to embed quality considerations into planning, design, development, testing, and release processes.</li><li>Oversee defect management, including triage coordination, trend analysis, root-cause follow-up, and corrective action tracking.</li><li>Lead release readiness assessments and ensure appropriate validation is completed before production deployments.</li><li>Increase automation adoption by expanding sustainable regression coverage and improving testing efficiency.</li><li>Partner with engineering and platform teams to integrate automated validations and quality checks into CI/CD pipelines.</li><li>Coordinate non-functional quality activities covering performance, resiliency, operational readiness, and security validation.</li><li>Monitor quality metrics, delivery trends, and production outcomes to identify systemic risks and continuous improvement opportunities.</li><li>Escalate portfolio-level quality concerns, delivery risks, and capacity constraints to senior quality leadership.</li><li>Contribute to quality engineering modernization through enterprise tools, reusable frameworks, improved processes, and innovative delivery practices.</li><li>Enable responsible AI-assisted quality engineering within established governance, including capabilities such as test generation, risk-based prioritization, defect clustering, summarization, and self-healing recommendations.</li><li>Ensure AI-generated outputs are appropriately validated, traceable where required, and aligned with security, privacy, and compliance expectations.</li><li>Share AI adoption insights, lessons learned, and capability needs with segment leadership.</li><h2>Requirements</h2><li>Bachelor's degree or equivalent professional experience.</li><li>8+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.</li><li>3+ years of leadership experience managing quality engineering, test automation, or software delivery teams in enterprise environments.</li><li>Demonstrated experience leading quality engineering across multiple agile teams or complex applications.</li><li>Proven ability to improve quality engineering practices through automation, process optimization, and metrics-driven execution.</li><li>Strong understanding of Agile, DevOps, and CI/CD methodologies.</li><li>Experience with API, UI, integration, regression, and end-to-end testing approaches.</li><li>Familiarity with distributed systems and modern application architectures.</li><li>Strong communication, stakeholder management, and collaboration skills, with the ability to influence product, engineering, and operational partners.</li><li>Experience operating successfully within matrixed organizations and coordinating distributed teams.</li><li>Experience in healthcare or another highly regulated industry is preferred.</li><li>Familiarity with member, provider, digital experience, or enterprise platform environments is a plus.</li><li>Experience with enterprise quality tools, test management platforms, and engineering lifecycle tools is preferred.</li><li>Knowledge of microservices, APIs, event-driven systems, and cloud-native architectures is advantageous.</li><li>Experience supporting non-functional testing, particularly performance and resiliency, is a plus.</li><li>Exposure to AI-enabled quality engineering or intelligent automation capabilities is desirable.</li><li>Familiarity with enterprise architecture principles across cloud, hybrid, on-premises, and SaaS environments is beneficial.</li><li>Ability to work effectively from a dedicated home-office environment with reliable internet connectivity; occasional travel for meetings or training may be required.</li><h2>Benefits</h2><li>Annual base salary of<strong>$142,300–$195,700</strong>, with actual compensation determined by location, qualifications, skills, experience, education, certifications, and other job-related factors.</li><li>Eligibility for a performance-based bonus incentive plan.</li><li>Remote work opportunity with occasional travel for training or meetings.</li><li>Medical, dental, and vision coverage.</li><li>401(k) retirement savings plan.</li><li>Paid time off, company holidays, and personal holidays.</li><li>Paid parental and caregiver leave.</li><li>Short-term and long-term disability coverage.</li><li>Life insurance.</li><li>Programs supporting personal wellness, healthcare decision-making, and financial well-being.</li><li>Career development and professional growth opportunities.</li><li>Workplace accommodations and equal employment opportunities for qualified applicants.</li>