Branch Operations Manager

Accountabilities:

You will lead branch operations from workforce planning and equipment coordination to quality assurance, cost control, and process improvement, ensuring efficient and reliable service delivery.

• Oversee daily mulch installation operations across multiple job sites.
• Plan and coordinate crew schedules, truck routes, equipment allocation, and material deliveries to maximize productivity.
• Ensure mulch installation meets required depth, coverage, appearance, and site standards.
• Conduct and coordinate pre-job and on-site inspections to verify site readiness, access, safety conditions, and project scope.
• Monitor labor hours, equipment utilization, and project progress to keep work on schedule and within budget.
• Maintain operational readiness of mulch-blowing equipment, trucks, hoses, and support tools through inspections, preventive maintenance, and timely repairs.
• Enforce safety procedures covering vehicle movement, hose handling, equipment operation, lifting, heat exposure, and other job-site hazards.
• Train and develop team members in installation quality, operational efficiency, equipment care, and customer service.
• Track material consumption, waste, and inventory levels to support accurate ordering, cost control, and project profitability.
• Oversee day-to-day business operations to maintain efficiency, consistency, and alignment with organizational objectives.
• Develop, implement, and refine operational processes, policies, and standard operating procedures.
• Collaborate with department leaders to improve coordination, workflows, and overall service delivery.

Requirements:

The ideal candidate will have demonstrated leadership capabilities, strong organizational skills, and experience managing operations in a green industry or service-based environment.

• Several years of management experience, preferably in landscaping, the green industry, or service-based operations.
• Experience coordinating teams, schedules, equipment, materials, and logistics across multiple job sites.
• Strong planning and organizational skills, with the ability to manage competing priorities and meet deadlines.
• Understanding of operational performance, labor productivity, cost control, inventory management, and job profitability.
• Ability to establish and maintain quality standards and operational procedures.
• Commitment to workplace safety, equipment maintenance, and compliance with job-site safety practices.
• Strong leadership and communication skills, including the ability to train, motivate, and develop employees.
• Practical problem-solving skills and a continuous improvement mindset.
• Ability to coordinate effectively with different teams and ensure consistent service delivery.

Benefits:

• Compensation based on experience.
• Opportunity to lead and develop operations for a newly established branch.
• Hands-on leadership role with responsibility for operational performance, team development, and process improvement.