Business Operations Advisor

<h3>Accountabilities:</h3><li>
<strong>Business performance assessment:</strong>Conduct initial assessments of member businesses and optometric practices, reviewing profit and loss statements to evaluate financial health, identify performance gaps, and uncover opportunities for growth and profitability.</li><li>
<strong>Financial and operational analysis:</strong>Analyze key financial and operational metrics, identify trends and inefficiencies, and develop data-driven insights to support informed business decisions and improved practice performance.</li><li>
<strong>Strategic business consulting:</strong>Leverage broad expertise in practice management, optical operations, staffing, marketing, and revenue cycle management to provide high-level guidance and recommend targeted improvement strategies.</li><li>
<strong>Reporting and benchmarking:</strong>Prepare clear dashboards, reports, and performance summaries that highlight critical business indicators and compare practice results against relevant industry benchmarks.</li><li>
<strong>Opportunity identification and recommendations:</strong>Recognize opportunities to improve workflows, reduce operating costs, optimize resources, and increase revenue. Develop practical recommendations tailored to the needs of individual practices and business units.</li><li>
<strong>Cross-functional collaboration:</strong>Partner with specialized advisors and internal teams to facilitate seamless referrals, coordinate additional support, and ensure continuity of service for members requiring expertise in specific business areas.</li><li>
<strong>Member engagement and relationship management:</strong>Serve as a primary point of contact for businesses seeking operational guidance, actively listen to their needs, provide relevant resources, and deliver actionable feedback that supports satisfaction, engagement, and long-term retention.</li><li>
<strong>Education and knowledge sharing:</strong>Develop and deliver training sessions, facilitate webinars, and create educational content on general business management and operational improvement topics.</li><li>
<strong>Continuous improvement:</strong>Research emerging business needs, identify recurring challenges, and contribute insights and recommendations that strengthen service delivery and enhance the overall member experience.</li><h2>Requirements:</h2><li>A bachelor's degree in Business Management or a related field, or equivalent professional experience.</li><li>At least<strong>6 years of experience in business operations</strong>, including substantial exposure to optometric practices and the eye care industry.</li><li>Comprehensive understanding of optometric practice operations, including practice management, staffing, optical business processes, and financial performance.</li><li>Demonstrated ability to assess business performance, interpret profit and loss statements, analyze key performance indicators, and identify opportunities for operational improvement and increased profitability.</li><li>Strong analytical, strategic thinking, and problem-solving skills, with the ability to evaluate business risks and opportunities and develop practical, data-driven recommendations.</li><li>Solid business acumen and experience supporting strategic planning, defining improvement opportunities, and measuring business outcomes.</li><li>Excellent verbal communication, presentation, and interpersonal skills, with the ability to facilitate discussions, deliver training, and communicate complex findings clearly to different audiences.</li><li>Proven ability to build collaborative relationships, motivate stakeholders, influence decisions, and drive results without direct authority.</li><li>Strong organizational skills and the ability to manage multiple business needs while delivering timely, relevant recommendations.</li><li>Comfort working in a remote environment, with a high level of engagement in virtual meetings, including maintaining camera presence when required to support effective communication and team alignment.</li><h2>Benefits:</h2><li>
<strong>Competitive salary:</strong>Annual compensation ranging from<strong>$84,000 to $141,750</strong>, depending on experience, qualifications, location, and other job-related factors.</li><li>
<strong>Potential additional compensation:</strong>Eligibility for applicable bonuses and commissions, subject to the compensation plan.</li><li>
<strong>Remote work flexibility:</strong>Fully remote position based in the United States.</li><li>
<strong>Professional development:</strong>Opportunities to expand expertise in business consulting, financial analysis, and optometric practice management.</li><li>
<strong>Meaningful business impact:</strong>The opportunity to help eye care practices improve profitability, strengthen operational performance, and deliver better business outcomes.</li><li>
<strong>Collaborative environment:</strong>Work alongside specialized advisors and cross-functional teams to address diverse business challenges and share expertise.</li><li>
<strong>Member-focused work:</strong>Build lasting professional relationships while helping businesses access valuable resources, strategic guidance, and practical solutions.</li><li>
<strong>Healthcare and employee benefits:</strong>Access to an employee benefits package, with specific coverage and eligibility details determined by the employer's applicable plans.</li><li>
<strong>Equal opportunity workplace:</strong>A commitment to fair employment practices and consideration of qualified candidates without discrimination based on protected characteristics.</li>