Document Analyst

<h2>Responsibilities:</h2><ul>
<li>Ensure complete, accurate, and usable documentation required for a fully functional in-house service.</li>
<li>Collect all existing vendor documentation (runbooks, diagrams, inventories).</li>
<li>Validate completeness and accuracy of documents against real systems.</li>
<li>Create standardized templates (SOPs, work instructions, support guides).</li>
<li>Document new processes, workflows, and technical configurations.</li>
<li>Maintain version control and a central repository (SharePoint, Confluence, CMDB).</li>
<li>Ensure documentation supports knowledge transfer and training.</li>
<li>Identify documentation gaps and coordinate with SMEs to fill them.</li>
</ul><h2>Requirements</h2><h2>Qualifications:</h2><ul>
<li><strong>Bachelor’s degree in Information Technology, Information Management, Communications or related field</strong></li>
<li><em><strong>Preferred/Advantageous</strong></em></li>
<ul><li><strong>Course in data analysis, documentation standards or technical writing</strong></li></ul>
<li><strong>Minimum of 2 years of experience as a Document Analyst</strong></li>
<li><strong>Can work Full onsite (Cubao)</strong></li>
</ul>