Card Product Designer
- Work arrangement
- On-site
- Occupation
- Design & Creative
- Location
- Lagos, LA, NG
- Compensation
- Not disclosed
- Apply by
- April 14, 2027
About this role
TheCard Product Designerwill be responsible for designing and enhancing customer-centric card products across debit and credit card offerings. This role focuses on developing product features, pricing structures, customer journeys, and value propositions that drive product adoption, usage, and profitability.
The ideal candidate will combine strongproduct thinking, market insight, and payments ecosystem knowledgeto create innovative card solutions that meet customer needs while supporting business growth.
Requirements
Product Design & Innovation
- Design and develop innovativedebit, credit, and premium card products.
- Define product features includingrewards programs, benefits, pricing models, and target customer segments.
- Develop compelling value propositions that differentiate the product in the market.
Customer Experience Design
- Map and optimizeend-to-end customer journeysincluding application, onboarding, activation, usage, and servicing.
- Work closely withUX/UI and digital teamsto create seamless card experiences across mobile and web platforms.
- Identify opportunities to simplify and improve the customer experience.
Market & Competitive Analysis
- Conductmarket research and competitive analysisto identify emerging trends and product opportunities.
- Benchmark card products, pricing models, and benefits against local and international competitors.
Product Development
- Collaborate withtechnology, operations, compliance, and card scheme partnersto develop and launch new card products.
- Support product roadmap planning and innovation initiatives within the cards business.
Product Performance Optimization
- Monitor and analyzeproduct performance metrics, customer behavior, and usage trends.
- Recommend enhancements to improve customer engagement, product adoption, and profitability.
Key Requirements
Bachelor’s degree inBusiness Administration, Marketing, Finance, or a related field.
4–6 years of experiencein card product management, digital banking, fintech, or payments.
Proven experience working withdebit or credit card products.
Strong understanding of thepayments ecosystemincluding card schemes and digital channels.
Experience collaborating withcross-functional teamssuch as technology, operations, and marketing.
Strong analytical and problem-solving skills.