Senior Network Engineer - CCNA or CCNP (BGC Taguig) | Onsite

<h2>Work Setup: Onsite (BGC Taguig)</h2><h2>Work Schedule: Flexible with mid or night shift schedule</h2><h2>Qualifications:</h2><ul>
<li>Bachelors degree in computer science, IT, Engineering, or a related field</li>
<li>At least 4 years of hands on networking experience (i.e. firewalls, routing, and switching)</li>
<li>Expertise with CISCO Devices</li>
<li>Strong leadership skills, a passion for quality, and a demonstrated ability to take ownership and accomplish challenging goals</li>
<li>A customer-service mindset and ability to work in a diverse environment with clients and IT teams globally</li>
<li>Knowledge of IT infrastructure, including networking, telecommunications, and cloud technologies</li>
<li>Experience in Incident Management and managing LAN &amp; WAN networks</li>
<li>Familiarity with Cisco switches, routers, and firewalls</li>
<li>Proficiency in troubleshooting IT setups</li>
<li>
<strong>Mandatory Certifications (active or has recently expired):</strong><br>Cisco Certified Network Associate (CCNA)<br>Cisco Certified Network Professional (CCNP)</li>
<li>Must be amenable to working in shifting schedules</li>
<li>Must be able to work onsite at BGC Taguig – US Shifts</li>
<li>Immediate start preferred</li>
</ul><h2>Experience in at least 3 of the following:</h2><ul>
<li>Cisco ASA</li>
<li>Cisco Firepower</li>
<li>IPS</li>
<li>Routers &amp; Switches</li>
<li>Cisco AnyConnect</li>
</ul><h2>Key Responsibilities:</h2><ul>
<li>
<strong>Procurement:</strong>Collaborate with stakeholders to gather requirements and initiate procurement, including BOM creation.</li>
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<strong>Service Transition:</strong>Manage technology migrations and upgrades for seamless IT service transitions.</li>
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<strong>Service Delivery &amp; Support:</strong>Assist teams in troubleshooting 2nd-level incidents and service requests, ensuring service compliance.</li>
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<strong>Availability &amp; Continuity:</strong>Perform backups, check redundancies, and monitor capacity to maintain IT service availability.</li>
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<strong>Service Level Management:</strong>Handle escalations, prepare reports, and coordinate with providers to meet SLAs.</li>
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<strong>Supplier Management:</strong>Engage with vendors to resolve escalations and improve support quality.</li>
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<strong>Security Management:</strong>Implement corrective actions based on security alerts to maintain compliance.</li>
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<strong>Incident &amp; Problem Management:</strong>Manage requests, perform root cause analysis, and ensure SLA adherence.</li>
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<strong>Change &amp; Release Management:</strong>Document and execute changes in CMDB and manage release schedules.</li>
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<strong>Service Improvement:</strong>Identify and implement enhancements to boost service delivery and customer satisfaction.</li>
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<strong>Communication:</strong>Provide regular updates on service status, maintenance, and support.</li>
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<strong>Talent Management:</strong>Engage in training and certification to develop technical and soft skills.</li>
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<strong>Knowledge Management:</strong>Develop self-help resources like documentation and FAQs.</li>
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<strong>IT Asset Management:</strong>Collaborate to manage IT assets lifecycle in compliance with policies.</li>
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<strong>Quality Assurance &amp; Compliance:</strong>Ensure adherence to QA processes and address audit feedback.</li>
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<strong>Business Continuity:</strong>Participate in BCMS drills and reporting to comply with continuity plans.</li>
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<strong>Organizational Initiatives:</strong>Support IT infrastructure for departmental and organizational projects.</li>
</ul><h2>Benefits:</h2><ul>
<li>HMO for Employee and 2 Dependents (On Day 1)</li>
<li>Quarterly performance bonus</li>
<li>Outstanding career development opportunities</li>
</ul>