Process Trainer - Senior Executive (Hybrid) | MOA Pasay

<h2>Hybrid setup: 3x Onsite</h2><h2>Location: MOA, Pasay</h2><h2>Schedule: Shifting schedule / Night shift (No fixed weekends off)</h2><h2>Requirements:</h2><ul>
<li>College Graduate</li>
<li>With Active PHRN or USRN license</li>
<li>At least 2 years experience as a Process Trainer</li>
</ul><h2>Job Responsibilities:</h2><ul>
<li>Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs</li>
<li>Strong communication and presentation skills, with the ability to engage and motivate trainees</li>
<li>Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions</li>
<li>Proficiency in using training and learning management systems, as well as other relevant software and technologies</li>
<li>A strong understanding of call center operations, customer service best practices, and industry regulations</li>
</ul>