Outsourcing Advisory Management Consulting | Hybrid - Makati/BGC

<h3><strong>Roles &amp; responsibilities</strong></h3><ul>
<li>Delivering outsourcing &amp; business services advisory client engagements as an extension of the onshore team. Work directly with the onshore engagement lead from onshore/offshore on\ client deliverables</li>
<li>Typical engagements are about advising the company's clients on one or more areas of the sourcing life cycle including but not limited to</li>
<ul>
<li>Sourcing strategy</li>
<li>Business case support and evaluation activities</li>
<li>RFP preparation and sourcing process management</li>
<li>Service Provider capability assessments &amp; selection</li>
<li>Contracting and negotiation support</li>
<li>Shared services health check</li>
<li>Transition Planning including KT approach, scheduling, governance and resourcing as well as support for transition execution</li>
<li>Process Improvement and transformation</li>
</ul>
<li>Collect and analyse client data to develop key performance metrics (KPIs) and use the same to build an industry view on trends, pricing models, performance, practices and approaches</li>
<li>Work with onshore teams to help create propositions for their markets and thus help differentiate the firm in the market e.g., harvest IP/ insights from the existing knowledge</li>
<li>Actively participate in practice development activities through:</li>
<ul>
<li>Support for market insight research, surveys and reports</li>
<li>Providing the business services team with a greater insight and understanding of KDNI propositions and capabilities</li>
<li>Conducting benchmarking studies to determine performance trends in ITO/BO service and help the team to create repository of benchmarking data across service lines</li>
</ul>
</ul><h3></h3><h3><strong>Qualifications</strong></h3><h2>Educational qualifications</h2><ul><li>Minimum qualification required: Graduate / Post-Graduate degree, MBA preferred</li></ul><h2>Work experience</h2><ul>
<li>Relevant years of work experience required: 4 to 9 years</li>
<li>Consulting firms including Big 4 in advisory roles</li>
<li>Experience in pre-sales / transition / operations roles</li>
<li>Global Business Services (GBS) centers or Shared Services Centres (SSC) of large multinational companies in Contract Management / Vendor Management / Operations / Transition roles</li>
</ul><h3></h3><h3><strong>Mandatory skills</strong></h3><ul>
<li>Working on outsourcing projects for global clients in business process areas (Finance/Procurement/HR) with knowledge of at least one of the business processes</li>
<li>Transition related activities including planning, knowledge transfer approach, stakeholder management, risk management, scope management, tracking deliverables, team management and PMO for Shared Services or BPO engagements</li>
<li>RFP drafting, RFP Analysis, Bid Management, Pricing, Contract Management</li>
</ul><h3></h3><h2>Preferred skills</h2><ul>
<li>Experience in following areas would be a plus:</li>
<li>Information Technology Outsourcing (ITO) &amp; Digital</li>
<li>Robotics and automation</li>
<li>Financial modelling and business case development</li>
</ul><h3></h3><h3><strong>Key behavioral attributes/requirements</strong></h3><ul>
<li>Highly articulate with excellent written and verbal communication and presentation skills.</li>
<li>Drive and commitment to deliver high quality service to the company's network.</li>
<li>Positive work ethic to deliver results within tight deadlines and in demanding situations.</li>
<li>Self- starter and ability to build and maintain relationships within team and interact credibly with stakeholders.</li>
</ul><h2>Additional Details</h2><ul><li>Work arrangement: Hybrid - Makati or BGC office</li></ul>