Assistant Manager - Retirement Services (Cebu / MOA) | Onsite

<h2>Work Setup: Onsite (Cebu / Pasay)</h2><h2>Function: Operations</h2><h2>Required Educational Attainment:</h2><ul><li>With minimum of 2 years of College Education (No back subjects)</li></ul><h2>Required Experience:</h2><ul>
<li>At least 2 years Retirement Services (required); preferably retirement services in the same role</li>
<li>Team Lead experience is required</li>
</ul><h2>Responsibilities:</h2><ul>
<li>Manage the process and take corrective steps where necessary or make incremental improvements</li>
<li>Provide coaching and feedback to team members to enable them to improve their performance</li>
<li>Assist new hires such that they are productive on the floor in the shortest possible time frame</li>
<li>Handle escalations</li>
<li>Provide inputs on process and system to the team members</li>
<li>Client Interaction, where required at the level of Supervisors</li>
<li>Ensure compliance with internal policies and procedures, external regulations and information security standards</li>
</ul>